Customer reviews from lg.com
LG - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Average customer rating
1
(1 Review)
Rating breakdown 1 review
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3 Stars
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1 Star
1
Customer Reviews for LG - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Customer Rating
1
Way too loud, uneven airflow. Don't buy
on June 22, 2026
Posted by: veryangry999
from New York, NY
I genuinely don't understand how this passed any sort of quality assurance, this A/C is terribly designed. This A/C is incredibly loud and I don't see how anyone would be able to sleep with this while it's running their room. Not only is it loud, due to it's temperature based cooling, it will turn the condenser on/off as it sees fit, and when the condenser turns on it does so with a loud boom. The vibration of the AC running can be heard from the floor beneath me.
To add to that, the AC is just designed poorly in terms of even cooling. The fan is off-center and because of this is guides the air primarily to the right side of the machine. Even with the built in airflow guides turned to the left, you can still feel most of the air going to the right.
The AC does get cold fast, but you know, it's supposed to do that. I would only recommend this AC if you got it for half the price or less and you didn't need to worry about sound.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 24, 2026
Hi, Seth. We appreciate you sharing your experience and feedback regarding your LG Window Air Conditioner, model LW1025RSM. We always aim to deliver exceptionally quiet and well-balanced cooling solutions for your home, and we want to help ensure your room setup operates perfectly and comfortably for your household. To help minimize vibrations and sound during operation, we recommend verifying that the window mounting hardware and side panels are securely fastened and tightly installed against the window frame, and ensuring that the air filter is fully clean and clear of dust to optimize smooth airflow. You can find more helpful guidance on distinguishing normal operating sounds and adjusting your settings by checking out our official guide here: https://www.lg.com/us/support/help-library/lg-air-conditioner-sound-guide-identifying-normal-vs-problematic-noises--20154534046951. We want to help ensure your home setup operates perfectly and comfortably for your household, so please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
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