Customer Reviews for Frigidaire - 250 Sq. Ft. 6,000 BTU Smart Window Air Conditioner - White
Customer Rating
4
Overall good But
on August 7, 2026
Posted by: Lcrat1843
Has been really good for us a the lake. Th wifi is nice and can turn on unit when needed. But the last update you had stalled out and locked it up so I had to drive hrs to lake because it was 35 degrees out. Had to hard boot numerous times and wouldn't connect to wifi. After hrs of trying it finally is operating again. Was annoying to say the least. Thx.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, August 10, 2026
Hello Lcrat1843, thank you for taking the time to share your experience with us. We’re glad to hear that your Frigidaire unit has been working well for you at the lake and that you find the Wi-Fi feature convenient for turning the unit on when needed.
We’re sorry to hear about the trouble you experienced after the recent update, especially having to make a long drive to the lake because the unit became unresponsive in the cold weather. We understand how frustrating and inconvenient that must have been, particularly after spending hours trying to hard-boot the unit and reconnect it to Wi-Fi. We appreciate your patience and are glad to hear that it is operating again. Your feedback regarding the update and connectivity experience is important to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Very reliable aircon. You can control with your phone or with the remote control.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 7, 2026
Hi there, Valued Customer,
Thank you for sharing your feedback! We're glad to hear that you're enjoying the reliable performance of your air conditioner and the convenience of having multiple control options, including your phone and the remote control.
We appreciate you choosing our brand and are happy to know the smart features are helping make your experience more comfortable and convenient. We hope your air conditioner continues to provide dependable cooling for years to come!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at Frigidaire.ca or by calling our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
I bought this a month ago, and it is perfect for a master bedroom. The only negative feedback is the noise that it produces. If your window is close to you, you will notice the noise. Overall, good product.