Customer reviews from sharkninja.com
Shark - 3-in-1 Air Purifier, Heater & Fan with NanoSeal HEPA, Cleansense IQ, Odor Lock, 500 Sq. Ft Coverage - White
Average customer rating
4.7
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
98
4 Stars
10
3 Stars
1
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
101 out of
105)
Customer Reviews for Shark - 3-in-1 Air Purifier, Heater & Fan with NanoSeal HEPA, Cleansense IQ, Odor Lock, 500 Sq. Ft Coverage - White
Customer Rating
5
Love this Air Purifier unit
on January 29, 2025
Posted by: Anthony0924
This is a good unit that have both heat and air purifier. I used this every day to cleanse the air in my house. My wife loves the heat as it get cold in the house.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don't waste your money
on January 6, 2025
Posted by: Gggg
from VA
Gender:Female
This will be 4th heater and I will be calling again to send another. The thermostat isn't right. It'll do good for awhile but after that it won't turn off like it's supposed to be. It just runs and runs. That's not good. This is why I got this to save energy. I'm sick and tired of calling shark. Like send me something good! I don't why people put 5 stars on this piece of crap
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Air Purifier.
We will absolutely share your comments with the relevant teams for consideration on future products.
Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Air Purifier.
We will absolutely share your comments with the relevant teams for consideration on future products.
Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wonderful product for dog owners!!
on December 20, 2024
Posted by: Anonymous
from Dayton, oh
Gender:Male
So first off I have a few different HEPA filter air purifiers in the house and we have one room that has dogs in it a good bit and stays too cold. We bought this unit and keep it set at 70. The heater immediatly warms up and is extremely efficient as it only took 6 minutes to get to 70 from 66. There is a great auto mode that allows it to warm and purify the air which gave it a nice crisp clean smell. Perfect for days of opening the windows to spring clean!! We will be buying another for thr downstairs. Oh it also tells you the air quality in metrics of microns of particles. Within a day it was 100% and you honestly can tell the difference.
Written by a customer while visiting sharkninja.com
Customer Rating
5
New Air Purifier
on December 19, 2024
Posted by: Tobey
from Palm Harbor, Fl.
Gender:Male
So far so good, see good results. Enjoying the air quality improvements in the house.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Air Filtering System Ever!
on December 16, 2024
Posted by: DT65
from Nashville TN
Gender:Male
The heating and cooling feature, the HEPA cleaning the air, best, top of the line air cleaner I've ever experienced.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
This is the second one I've had. Same problems
on December 14, 2024
Posted by: Gwen
Gender:Female
I have only problems after problems . It stays on 0%. The thermostat has been a problem too
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 17, 2025
Hello,
Thank you for taking the time to leave a review.
We would feel the same in this situation and we’d like to help you with your air purifier. To assist you with this, please check out our self-help page below. Once there, select the "Air quality won't reach 100% or Stuck at 0%" option.
https://support.sharkclean.com/hc/en-us/articles/9943514246428-HC500-HC450-Series-Shark-Air-Purifier-3-in-1-with-True-HEPA-Troubleshooting-Guide
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We would feel the same in this situation and we’d like to help you with your air purifier. To assist you with this, please check out our self-help page below. Once there, select the "Air quality won't reach 100% or Stuck at 0%" option.
https://support.sharkclean.com/hc/en-us/articles/9943514246428-HC500-HC450-Series-Shark-Air-Purifier-3-in-1-with-True-HEPA-Troubleshooting-Guide
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
No sale
on December 10, 2024
Posted by: Sparky
This is not a review of the product but for the company. I was going to buy this purifier because it was on sale. The website said the sale lasted until December 17 but, I guess it ended on this early. I would’ve bought it yesterday if I knew. I’m a long time Shark customer but not anymore. I guess I’ll go with Dyson. I’ve never seen them abruptly end a sale.
Response from sharkninja.comBy Shark Clean, January 10, 2025
Hello Marc,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Shark Air Purifier offer expiring. We will absolutely share your feedback with the relevant teams for consideration on future products, and service. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Shark Air Purifier offer expiring. We will absolutely share your feedback with the relevant teams for consideration on future products, and service. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don’t waste your money
on November 29, 2024
Posted by: Air purifier
from Placentia California
Gender:Female
This is my 5th shark room air purifier. My first one works great. The next 4 have all been failures after 2 days.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 17, 2024
Hello,
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be with your air purifier. We see a resolution has been put in place for you. If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be with your air purifier. We see a resolution has been put in place for you. If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com