Customer reviews from frigidaire.com
Frigidaire - 350 Sq Ft 8,000 BTU Inverter Smart Window Air Conditioner with Remote - White
Average customer rating
4.9
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
53
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 350 Sq Ft 8,000 BTU Inverter Smart Window Air Conditioner with Remote - White
Customer Rating
4
Good but doesn't like my wi-fi
on September 4, 2026
Posted by: Pakman1960
[This review was collected as part of a promotion.] Will not stay connected to my wi-fi
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 8, 2026
Good day, Pakman1960! Thank you for sharing your feedback. We’re sorry to hear that your appliance is having trouble staying connected to your Wi-Fi. We understand how frustrating it can be when a connected feature doesn’t work as expected.
We’d be happy to help troubleshoot the connection and look into possible solutions. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’d be happy to help troubleshoot the connection and look into possible solutions. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great for bedroom
on August 31, 2026
Posted by: DavePD
[This review was collected as part of a promotion.] A great value with inverter technology. Wifi connectivity works well in my home.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 31, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the value and inverter technology of your Frigidaire appliance. It’s also great to know that the Wi-Fi connectivity is working well in your home and adding convenience to your experience.
Thank you for choosing Frigidaire and for taking the time to share your feedback with us!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the value and inverter technology of your Frigidaire appliance. It’s also great to know that the Wi-Fi connectivity is working well in your home and adding convenience to your experience.
Thank you for choosing Frigidaire and for taking the time to share your feedback with us!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 17, 2026
Posted by: Personal air
[This review was collected as part of a promotion.] Super quiet , works very well cooling combo living, dining room and kitchen area.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2026
Hi there. Thank you for sharing! We’re so glad to hear your Frigidaire appliance is running quietly and effectively cooling your living, dining, and kitchen areas. We truly appreciate your choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really cold AC
on August 16, 2026
Posted by: Bob Ka
[This review was collected as part of a promotion.] Highly recommended. Really cold AC, the app and remote works perfectly out of the box
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 20, 2026
Hi, Bob Ka!
Thank you for your wonderful review! We're thrilled to hear your Frigidaire air conditioner is keeping your space nice and cool and that both the app and remote are working perfectly right out of the box. It's great to know everything has been easy and convenient from the start. We truly appreciate you choosing Frigidaire and your recommendation!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for your wonderful review! We're thrilled to hear your Frigidaire air conditioner is keeping your space nice and cool and that both the app and remote are working perfectly right out of the box. It's great to know everything has been easy and convenient from the start. We truly appreciate you choosing Frigidaire and your recommendation!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
cool, steady and silent
on August 14, 2026
Posted by: guy bitton
[This review was collected as part of a promotion.] was way above my expectations.
Came on time, its look is very modern and slick.
Best AC in the market
Came on time, its look is very modern and slick.
Best AC in the market
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 14, 2026
Hi there, valued customer!
Thank you so much for your fantastic review! We’re thrilled to hear that your AC exceeded your expectations and that you’re enjoying its cool, steady, and quiet performance. We’re also glad the modern design and timely delivery added to your experience. We truly appreciate your kind words and are delighted to hear you consider it one of the best on the market!
If you have any questions or concerns we can assist you with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you so much for your fantastic review! We’re thrilled to hear that your AC exceeded your expectations and that you’re enjoying its cool, steady, and quiet performance. We’re also glad the modern design and timely delivery added to your experience. We truly appreciate your kind words and are delighted to hear you consider it one of the best on the market!
If you have any questions or concerns we can assist you with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on August 11, 2026
Posted by: Gerry M1
[This review was collected as part of a promotion.] This air conditioner is not only pushing ice cold air for my 11×11 square foot bedroom, but it is also the quietest ac I've ever had. Thank you
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 12, 2026
Hi Gerry M1!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire air conditioner is keeping your bedroom comfortably cool while providing such quiet operation. It’s great to know you’re enjoying both the performance and comfort it brings.
We truly appreciate your kind words and support. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire air conditioner is keeping your bedroom comfortably cool while providing such quiet operation. It’s great to know you’re enjoying both the performance and comfort it brings.
We truly appreciate your kind words and support. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Even Better Than Expected
on August 10, 2026
Posted by: Dgaddis5
[This review was collected as part of a promotion.] This works great in our large bedroom. We've been using the Dry mode and it keeps our room cool and takes the humidity out of the air, my sleep has never been better. It's so quiet you can barely hear it. The remote and the app make it super easy to use, great investment.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 11, 2026
Hi, Dgaddis5! Thank you so much for sharing your experience! We’re delighted to hear that your Frigidaire Window Mounted Air Conditioner is keeping your bedroom comfortable and helping create a better environment for restful sleep. It’s great to know you’re enjoying the quiet operation, as well as the convenience of the remote and app. We truly appreciate you choosing Frigidaire and are thrilled to hear it’s working even better than expected!
If you ever need assistance or have any questions, feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always here and happy to help!—Angel
If you ever need assistance or have any questions, feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always here and happy to help!—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Eco doesn’t seem to be eco but I could be wrong
on August 5, 2026
Posted by: JohnCat12171
[This review was collected as part of a promotion.] The AC never shuts off. I hear the motor will/fan will lower and then increase but it never goes off.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback. We understand how concerning it can be when your Frigidaire air conditioner seems to run continuously. Depending on the selected mode, temperature setting, room conditions, and fan settings, the compressor or fan may cycle at different speeds rather than shutting completely off, particularly when the unit is working to maintain a consistent temperature.
We’d be happy to help determine whether what you’re experiencing is normal operation or if your unit may need attention. We recommend checking your owner’s manual for the specific operating behavior of your model. If the unit is not maintaining the set temperature or you notice anything unusual, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’d be happy to help determine whether what you’re experiencing is normal operation or if your unit may need attention. We recommend checking your owner’s manual for the specific operating behavior of your model. If the unit is not maintaining the set temperature or you notice anything unusual, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com