Poor quality. Terrible battery life. And I have to cut more Often because it doesn’t allow a low cut
Response from worx.comBy WORX Customer Service, August 4, 2025
Hello Valued Customer!
Thank you for sharing your experience and review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
With lawn mowers, the runtime can vary depending on your yard type and lawn type. We offer larger capacity batteries within our 20V Worx line that you can use with your lawn mower to provide a longer runtime that you are looking for! We suggest purchasing an extra set of the same batteries that came with your unit, or the next AMP HOUR up! We offer up to a 20V 8.0AH battery.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Small
on August 5, 2025
Posted by: Don565379
from New Lenox Il
Gender:Male
I bought this for my son because he has a small section of grass behind his townhome that he’s responsible for because it’s fenced in. When it operates, it really doesn’t cut the grass cleanly. I would say it just kind of tears it not really impressed when it’s operation.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 7, 2025
Hello Don, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
I was very happy with this lawn mower. It has adjustable heights and runs well. it exceeded my expectations. I'm using it to clean up around the sidewalk and the small patch in front of the house. I needed it real bad to get around the low hanging branches of my apple trees. It works great!!
The mower is lightweight and is perfect for my new smaller yard. The battery power is just right and increases the engine speed as you go through thicker grass. I have a smaller yard, so if yours is larger, such as a .20 acre or larger lot, you will most likely want extra batteries. I went from a 21-inch blade to this 16-inch blade, so it does take a little longer. I just figure I am getting my steps in.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
I call it my "Homeowner Barbie" bubble mower.
on August 28, 2025
Posted by: walruswaspaul
from Indianapolis
Gender:Female
I've had this fine specimen for 3 years now. I have a fairly small lawn. The batteries, when I first got them, usually lasted the whole whole 5,000 ft. That's front and back of my house. Lately, and it's been 3 years, it doesn't quite make it to the whole 5000 square feet. I think that isn't unreasonable. The batteries do get hot and can't be charged until they cool down. The charger will flash red, meaning they are too hot and need to wait. I wouldn't say they charge in an hour, more like a couple. I have other worx products that I use to trim etc to fill that time until it's ready to go again. The blade is simple to take off, but I don't have the right tool for sharpening the blade, so I've bought a couple new ones. I'd recommend the other tools that work with the same batteries. As long as you have enough, I have five that have come with my other tools, I don't have a problem. For a small yard, I would recommend this mower. It is adorable and your neighbors will be amused.
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 29, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!