I wanted a small and light lawn mower. This fits the bill. I dislike how the handles are attached. It takes some time to get the tightness just right and the teeth do not slot into each other nicely. I am worried that over time these plastic parts will snap off.
Response from worx.comBy Worx Customer Service, July 14, 2025
Hello Allison! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 5-year manufacturer’s warranty, and it covers missing and malfunctioning parts. If the tool were to break during normal use please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
It is lighter and more maneuverable than my 22" self propelled gas mower. During the third and fourth uses, there was an issue with starting and it kept stopping, though the batteries were fully charged.
I have only used it once so far but I am really pleased with this lawnmower. It’s lightweight and is perfect for trimming closely to all of my flower beds!
Poor quality. Terrible battery life. And I have to cut more Often because it doesn’t allow a low cut
Response from worx.comBy WORX Customer Service, August 4, 2025
Hello Valued Customer!
Thank you for sharing your experience and review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
With lawn mowers, the runtime can vary depending on your yard type and lawn type. We offer larger capacity batteries within our 20V Worx line that you can use with your lawn mower to provide a longer runtime that you are looking for! We suggest purchasing an extra set of the same batteries that came with your unit, or the next AMP HOUR up! We offer up to a 20V 8.0AH battery.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Small
on August 5, 2025
Posted by: Don565379
from New Lenox Il
Gender:Male
I bought this for my son because he has a small section of grass behind his townhome that he’s responsible for because it’s fenced in. When it operates, it really doesn’t cut the grass cleanly. I would say it just kind of tears it not really impressed when it’s operation.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 7, 2025
Hello Don, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!