Customer Reviews for WORX - Nitro WG737 40V 16" Cordless Push Lawn Mower with Brushless Motor (Batteries & Charger Included) - Black
Customer Rating
5
Easy to use
on April 13, 2019
Posted by: jcinpa
from Pa
Gender:Female
[This review was collected as part of a promotion.] I have so many Worx tools and now I got the mower. It works great and it so light weight, easy to push and get into tight spaces. Have been looking for a narrow mower for around the house, but didn't want another gas mower. This fills the bill.
I bought this for my almost 70-yo mother as it is by far a very light and easy to maneuver tool. Set up was fast and I did her less than 1/3 acre in no time (grass is not lush). I'd prefer a stronger/larger cutting diameter, but for her it is perfect.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , May 2, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve!
I am thrilled to hear you have had a great WORX experience and finding this mower easy to use!
Should you have any further questions, please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you!
I had the old 24 volt version for a number of years and loved it. It was quiet, effective - even for mulching, and light. I got one for my daughter, bragged about it often and recommended it to anyone who would listen. Finding the 24 volt batteries harder and harder to get, and expecting an improvement I got the new 2 X 20v version last summer. This is my second season with it and I am disappointed. Its noisier, it feels "flimsier", I have to use Turbo mode to get the same effectiveness as the old one - which makes it even noisier, and reduces the "range" to less than I got with the old one. The one improvement I see is the one lever height control but I'll only use that twice a year. So..yes, its still a good mower but not as good as the one I replaced with it and I wish I had kept the old one.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, April 10, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused and to hear that you are disappointed with your new mower. Please be on the lookout for an email from us for an amicable solution.
[This review was collected as part of a promotion.] Bought it a month ago and did a great job on my lawn. Had enough battery power to complete the front and back. Had enough power to cut the tall grass. My only compliant is that the cutting width is narrow. 14 inch width makes for a lot of passes
It's been raining like the devil here in CA and I've been watching the lawn grow and grow and grow so my expectations were not high because it was such a soggy mess. The mover powered through long wet grass and never bogged down. It's light weight and easy for me to use one hand when making difficult corners. I love it! I love that the batteries can be used in all WORX cordless products. My only regret is I didn't get the week eater!!