I have used the mower several times and it has done a fantastic job everytime. My only complaint is that it is very light and I had to be careful when I turn it that it wouldn't tip over. I also use it on my hill out front and it does fine, but don't cut hills side to side, only up and down. It will tip over.
[This review was collected as part of a promotion.] I'm a senior with advance osteo arthritis so it's had for me to mow the grass in my small yard. I had an electric mower that I used for years but even that was too hard for me, especially with the cord. I decided to order this mower since it was battery operated and a WORKX (I have several other tools that are WORKX battery operated, so I knew this was a good brand.) I got the mower a few days after ordering and had to assemble some parts that were very easy to assemble. Tried it out, thinking it might be hard for me to push but was I wrong! This mower was So easy for me to operate and I'm thrilled that I ordered it! Gave my eclectic mower to my granddaughter who needed a mower, she was very happy I did. I just want to say in closing that I would definitely recommend this mower, it works Great!!!
I purchased this mower in April, while putting it together was very easy, I realized that the safety switch which is a very cheap piece of plastic was already broken. Since April I have been trying to call or live chat with WORX just to get a replacement switch . They aren't even putting their phone number on their site any longer. Guess I'll try to return it
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, June 28, 2021
Hi! We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. We apologize for not being able to contact you sooner. WORX has been experiencing a higher than expected call and chat volume. We are trying our best to get back to every customer. In regards to the broken part on your lawnmower, I have emailed you to further assist you. Feel free to check your email at your earliest convenience. Thank you for choosing WORX!