Customer Reviews for WORX - Nitro WG737 40V 16" Cordless Push Lawn Mower with Brushless Motor (Batteries & Charger Included) - Black
Customer Rating
5
Great Features
on July 31, 2021
Posted by: Char9650
from Green Bay, WI
Gender:Female
Recently bought this Lawnmower and had a chance to use it. It's light weight and easy to maneuver, the batteries are easy to connect to the mower and charger, which is a plus for me because of Arthritis in my hands. It fits my needs perfectly.
This was so easy to assemble. I bought this mower to get around edges that my riding mower could not reach. As with all of my other Worx tools, I am completely satisfied with its performance.
[This review was collected as part of a promotion.] My mom is 82 and the small gasoline mowers were too heavy and hard for her to use. She has a small yard and loves mowing grass and hated that she had to give it up, until we bought her this 40V 16" cordless mower. She loves it. She is happy she can mow again.
I am so very happy with my lawn mower. It cut through my thick wet grass and I was astonished. Very light and easy to use but packs a punch, being an older woman I didn’t want a heavy piece of equipment and this mower definitely fit the bill! Love it, my friend also has one and recommended it to me. I have the 56vt weed Eater/trimmer and just bought the small blower. love word products and recommend them to everyone
I was trying to assemble this 14 inch mower that I received just now, and could see the handle that came along in my package is WRONG in size (photo attached). There is about 3 to 4 inch-wide gap in the vicinity of the joint areas where the two rods meet (photo attached). I overtightened the bolts at those joints and see the entire handle assembly is not perfectly aligned being askew to the right (photo attached). Due to the wrong sized part, all four joints of the handle assembly must be under excessive stress condition, making me thinking it is juat a matter of time for break. I have seen other photos from other reviewers who seem to suffer from the aforementioned issue. I wonder if this only happens to me or something else. To me, this is a clearly a design issue and they need to fix it. This mower looks to bring so many fancy functions to the users but a simple design issue like this will make all those nice things drained.
Response from worx.comBy Portia M., Customer Experience, July 21, 2021
Thank you for your feedback and review. WORX tools are covered by a warranty, in which we stand behind the warranty. You have indeed received the correct handles for your mower, and they have been assembled correctly according to your photos. If you are needing any further assistance, please don't hesitate to contact us directly. We will be more than happy to help! Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
[This review was collected as part of a promotion.] I bought this one month ago. I have a small lawn but have difficulty pushing a regular size mower due to arthritis in my hands, hips, and feet. This mower is very light weight making it easy to push and maneuver over the lawn. The ease of starting along with its lightness over all has been the answer to my problem. Great purchase !!
i was sent this mower as a replacement for a warranty issue and used it 3 times and now it wont work. the batteries won't even charge
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, July 21, 2021
Chris, we appreciate you taking time to reach out to us with your review! WORX tools are covered by a warranty. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!