Customer Reviews for WORX - Nitro WG737 40V 16" Cordless Push Lawn Mower with Brushless Motor (Batteries & Charger Included) - Black
Customer Rating
4
Great little lawn mower
on May 4, 2022
Posted by: Bryan56
from Middletown, Delaware
Gender:Male
[This review was collected as part of a promotion.] I bought this Worx lawn mower about a month ago. I’m 66 years old this mower is great for areas that I cannot get with my rider. The only thing I wish it had a little more weight.
I purchased this to replace the WG787 That we have had for 13 years. It did not need to be replaced if the part for the blade was still available. However, since you have discontinued that model, we had to buy a new mower. Since we have had excellent use from the WG787 we thought this would be a good option. WRONG It is too light and cannot handle even minimal uneven grass. It is also Cheaply constructed. This has been a great disappointment. We would like to return it ASAP
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , May 6, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
[This review was collected as part of a promotion.] I bought it a month ago and it did not live up to my expectation. Didi not cut the grass hey Way I would have wanted it too.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , April 27, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! It's unfortunate to learn that the 40v lawn mower fell below your purchase expectations. I see that you have contacted the solution center and one of our best-in-class customer service agents helped assist you with a return. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
I was really skeptical, a battery powered lawn mower! my condo yard is only 40 x 40 ft. This light weight, small mower does great, and shows almost no battery drain when done. On Eco mode.
Bought this about a month ago to replace my 10 year old Worx mower. Have only been able to use it once because of all the rain, but it powered through 8" tall thick grass no problem and I still had 2 lights left on the batteries. Looking forward to the rain stopping long enough to mow the 8" tall lawn again.
Good mower. Very powerful! I advise to invest in extra batteries. Did the front of the yard and a little side piece. Batteries died on the back of the yard.