Customer reviews from worx.com
WORX - Nitro WG737 40V 16" Cordless Push Lawn Mower with Brushless Motor (Batteries & Charger Included) - Black
Average customer rating
4.5
(643 Reviews)
Rating breakdown 643 reviews
5 Stars
466
4 Stars
105
3 Stars
26
2 Stars
20
1 Star
26
89%of customers recommend this product.
(
533 out of
598)
Customer Reviews for WORX - Nitro WG737 40V 16" Cordless Push Lawn Mower with Brushless Motor (Batteries & Charger Included) - Black
Customer Rating
1
Dud worst mower ever
on February 26, 2024
Posted by: Tailora
from Mesquite, Texas
Gender:Female
[This review was collected as part of a promotion.] I am highly disappointed. I have several Worx tools so when I needed a new mower I didn’t even look at other brands I bought a Worx. My previous mower wasn’t a Worx and it was only 36 volts but it could mow my front, back, and alley with plenty of charge left over. This 40 volt Worx mower I can’t even get half my front yard done! I bought new batteries and a new charger hoping I had just gotten some bad batteries, but same results. I’m so disgusted with it I’m buying a new mower this year even though this one still technically “works” total waste of good money
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, February 27, 2024
Hello There,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Lightweight, Small, Perfect for Hard-to-Mow Areas
on September 27, 2023
Posted by: JPLV
from Las Vegas, NV
Gender:Male
This tool is perfect for mowing densely landscaped lawns with hills, trees and bushes. It is lightweight, durable, easy-to-adjust, and powerful. The only drawback is the height adjustment lever, which when bumped by bushes often slips down to the lowest setting. I secured the lever by wrapping a wire around outside of the mower and lever, so the lever doesn't move.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome Compact Mower
on September 21, 2023
Posted by: prazebe
from Allentown, NJ
Gender:Female
This is an amazing 14" compact lawn mower. I needed a lightweight mower to fit in the back of my FIT to take to the cemetery. I've had no problem cutting when the grass is wet. Occasionally, it will stop if the grass is too thick. So, you just have to do smaller sections at a time. The set of batteries last 40 mins. Enough time to finish the job.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
The Mini Mower
on September 18, 2023
Posted by: 1emaNoN
from SoCal
Gender:Male
[This review was collected as part of a promotion.] These small lawn mowers are fantastic. I have a small yard. This 14" is perfect the standard size are just to large to fis in some of the areas. I have been using Worx products for 20+ years. Always the first place I look when I am need of any electric tools
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Impressive
on September 12, 2023
Posted by: Dust46
from Branson, MO
Gender:Male
I was skeptical about a battery powered mower having always used gas. I gave it a try and was impressed by both the power and how long it lasted. I also purchased the Worx blower and weed eater package that I was equally impressed with.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it.
on September 8, 2023
Posted by: Jlm09
from Seneca Falls
Gender:Male
I love this mower. I had it for a couple of years now. No complaints.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Batteries take forever to charge!!
on September 7, 2023
Posted by: Sdock
Gender:Female
The lawnmower works great, but the store page boasts that the charging station only takes an hour to charge when in reality it takes a whole 4 HOURS for each set of batteries! The batteries go dead in less than 30 minutes. So that’s 8 hours of charging for just 1 hour of use.
Response from worx.comBy Shelby Luckey, Customer Experience, September 8, 2023
Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate to learn that the 40V Power Share 4.0 Ah 14" Cordless Lawn Mower (WG779) did not meet your expectation. We appreciate your feedback as this will help us improve with our products.
-Shelby L.
-Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for my mom, lightweight and simplistic!
on September 4, 2023
Posted by: Capt Guy
from Westfield IN
Gender:Male
[This review was collected as part of a promotion.] First of all this was easy to assemble right out of the box. Maybe 5 minutes from opening to using. Good quality for being so light which was a must for my mom. She is 75 and in good health but she needed something smaller for trimming around her flower beds. She loves the ease of use, weight and simplistic controls.
I would recommend this to a friend!
Written by a customer while visiting worx.com