Customer reviews from shopyalehome.com
Yale - Smart Lock with Matter, Designed for Google Home; Electronic Deadbolt with Pushbutton Keypad - Matte Black
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
31
4 Stars
14
3 Stars
4
2 Stars
1
1 Star
6
46%of customers recommend this product.
(
6 out of
13)
Customer Reviews for Yale - Smart Lock with Matter, Designed for Google Home; Electronic Deadbolt with Pushbutton Keypad - Matte Black
Posted by: Bando
Verified Purchase:Yes
When I try to use the Yale app, it said this lock is designed for Google home/matter. Great. I set it up in Google home and when I try to change settings such as "auto lock" it endlessly fais saying "Failed to change settings". When I realized that Goole/Matter don't offer all the same options as the Yale app I realized I wanted a different lock, as this one is less capable than my last one. I tried to return right away and they denied me because they don't return locks that are opened. Never shopping Yale again with those practices.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: John
from Olathe ks
Gender:Male
Verified Purchase:Yes
Unfortunately, I have to score this Lock the lowest available score. This lock is advertised as a matter lock that is designed for Google Home. For your information I have a 8 GB connection and Google fiber. I also operate my Home platform through Google Home. I’ve had over 150 devices connected to this for the past two years and utilize ubiquity unify APs throughout my home.
All that said it would not connect via matter to my Google home. It became a brick in the door without any smart home, functionality or ability to create passcodes. When I contacted Yale they informed me that they did not know why the lock would not work with my matter device.I could not return it and was forced to use a different Lock. Yale assure lock 2. In process this took over two weeks and I’m still not reimbursed from their issue. This should never have been advertised as a Lock for Google home.
All that said it would not connect via matter to my Google home. It became a brick in the door without any smart home, functionality or ability to create passcodes. When I contacted Yale they informed me that they did not know why the lock would not work with my matter device.I could not return it and was forced to use a different Lock. Yale assure lock 2. In process this took over two weeks and I’m still not reimbursed from their issue. This should never have been advertised as a Lock for Google home.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
1
Don't believe the claims about Matter
on August 4, 2025
Posted by: Ross
from Sacramento, CA
Gender:Male
The lock does not connect with my smartthings matter hub. Very frustrating. The lock is a brick to my home automation. Disappointed in Yale
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: Ariel
from San Diego
Gender:Male
Verified Purchase:Yes
You can’t have the app and google home working at the same time
Written by a customer while visiting shopyalehome.com
Posted by: Nick
Gender:Male
Verified Purchase:Yes
The integration with Google home is extremely poor compared to Nest. This was supposed to be the updated replacement for the Nest lock and it’s about 2 steps backwards instead of an upgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Great lock
on July 11, 2025
Posted by: Tecniks
from Brooklyn, N.Y.
Gender:Male
I replaced this newer model from my older Yale x nest lock. Looks just as good as the older model. I installed it myself and had 0 issues as far as taking out the old & putting in the new. Set up was easy. Follow directions to the letter and it will be flawless. The app features looks good to manage. I'd say the "vacation mode" is the new "privacy mode" in the Google home app.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Smart lock
on July 12, 2025
Posted by: sydneyl24_5191
[This review was collected as part of a promotion.] I cannot wait to initial this lock! I plan to use it on our back door for extra security. I love the snow color and think it will be a nice contrast to the black door
Written by a customer while visiting influenster.com
Customer Rating
5
Key
on July 13, 2025
Posted by: ahmeda32_4109
[This review was collected as part of a promotion.] This is such a great device. It is very handy especially for people who forget their keys or dont carry keys like children. It is very easy to use and install. Works great with most mobile devices.
Written by a customer while visiting influenster.com