Customer reviews from worx.com
WORX - WG163.9 20V Power Share GT 3.0 12" Cordless String Trimmer & Wheeled Edger - Tool Only - Black
Average customer rating
4.6
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
94
4 Stars
13
3 Stars
5
2 Stars
3
1 Star
5
91%of customers recommend this product.
(
95 out of
104)
Customer Reviews for WORX - WG163.9 20V Power Share GT 3.0 12" Cordless String Trimmer & Wheeled Edger - Tool Only - Black
Customer Rating
3
Blade on the line guard got broken
on July 10, 2020
Posted by: Anonymous
from Sycamore IL
Gender:Male
[This review was collected as part of a promotion.] I bought this a month ago and the blade that cuts the line got broken. Is this covered by warranty? I hate cutting those line with scissor everytime i need more lines.
Response from worx.comBy Jorge V., Customer Experience, July 22, 2020
Hello there Jay! Thank you for posting your review. The cutting blade on the WORX grass trimmers is certainly covered under our 3-year warranty, and we would be more than happy to make this right for you! Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Beyond expectations
on May 26, 2020
Posted by: Gymagic
from Youngstown Ohio
Gender:Male
Beyond expectations The trimmer I received is a beast I was expecting them to be just a mediocre type never had a Worx tool before but I’m a firm believer in the power and quality of that thing that is quality of it I bought a hydroshot and it’s amazing and I have a five in one sander ordered right now
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to handle
on December 23, 2019
Posted by: Anonymous
from 2408 Amethyst dr Killeen Tx 76549
Gender:Male
[This review was collected as part of a promotion.] I am happy that I purchased last month it make my yard work easy.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , January 7, 2020
Greetings from WORX! We are happy to hear you are enjoying the WORX 20 volt Trimmer! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love WORX!!
on September 4, 2019
Posted by: llsmith
from Ohio
Gender:Female
[This review was collected as part of a promotion.] This is the 5th WORX item I have purchased and they all have been great. The weed eater is light weight and does a great job. Love my saw and blower too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Right item, old worx battery
on July 15, 2019
Posted by: Ibetudidntseetgiscoming
from Cincinnati
Gender:Male
[This review was collected as part of a promotion.] I bought it thinking the battery I have from other worx products would work on this as well. The current is a 20v and I have a 24v. I'll be getting the new battery soon.
Response from worx.comBy Jasmine D, customer experience , July 17, 2019
Thank you for sharing your experience and review! We apologize for any inconveniences you have been caused . For all of the WORX products the tools will be compatible by voltage . 20 volt with 20 volt , 24 with 24 volt etc . We apologize for any confusion . Thank you for choosing WORX you are greatly appreciated !
Written by a customer while visiting worx.com
Customer Rating
1
on June 29, 2019
Posted by: Wonder Woman
from Marshfield,Mo.
Gender:Female
I hai mind second year & Loved the first year♥️ but this my battery only lasts 15 minutes fully charged it's really aggravating....
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , July 3, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for the inconvenience. WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Weed Eater!
on June 19, 2019
Posted by: Tina Leakey
from Leakey, Tx
Gender:Female
[This review was collected as part of a promotion.] I bought this 3 weeks ago to replace my prior Worx weed eater that I flat wore out after 8 years. In the meantime, I had to borrow my cousin's weed eater. To my surprise, she had the same kind as I was ordering. Love it! Lightweight! Easy to use! Perfection!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
no cord....freedom
on June 15, 2019
Posted by: tom v
from okie from muskogee
Gender:Male
with out a cord you can go all over the land great idah.
I would recommend this to a friend!
Written by a customer while visiting worx.com