Customer reviews from worx.com
WORX - WG163.9 20V Power Share GT 3.0 12" Cordless String Trimmer & Wheeled Edger - Tool Only - Black
Average customer rating
4.6
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
94
4 Stars
13
3 Stars
5
2 Stars
3
1 Star
5
91%of customers recommend this product.
(
95 out of
104)
Customer Reviews for WORX - WG163.9 20V Power Share GT 3.0 12" Cordless String Trimmer & Wheeled Edger - Tool Only - Black
Customer Rating
1
Underpowered
on June 13, 2022
Posted by: JSOO
from IL
Gender:Male
I had the WG155 10" trimmer and loved it. I wanted a blower so I bought a blower/trimmer combo kit that included the WG163 12" trimmer. What a dog the WG163 is compared to the WG155. It bogs down and you have to move very slowly. The WG163 has been used about 5 times and I gave up and it's been hanging in my garage for the last 5 years. I'm only writing this review today because a few of the handle locking teeth on my WG155 have broken and I was forced to use the WG163 this morning. I'm going to be in the market for a new cordless trimmer if I can't fix the WG155 but I am not confident in Worx 12" trimmers.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 26, 2022
Hello Valued Customer! It's unfortunate to learn that your WG163 fell below your purchase expectation. We appreciate you bringing this to our attention. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Help
on June 11, 2022
Posted by: Sonya55
from Louisiana
Gender:Female
I thought this was a mini mower as well… how do you attach the wheels for mowing??
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and easy to adjust
on June 8, 2022
Posted by: Moondog
Gender:Male
[This review was collected as part of a promotion.] This is my second 12" String Trimmer and love the new features.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Another Great Power Share Tool from Worx
on June 3, 2022
Posted by: GregB1971
from Fort Wayne, IN
Gender:Male
I recently used the 20V Power Share String Trimmer / Edger for the first time. I replaced a Black & Decker 20V trimmer and was pleasantly surprised at how long the battery lasted and what a great job it did. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Nice Upgrade
on June 2, 2022
Posted by: Allen220
from Ohio
Gender:Male
Had an old model but this one performs much better.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Well Balanced Machine
on May 23, 2022
Posted by: Johnnie 825
from New York
Gender:Male
I've had it 2 weeks and it worx great. This unit replaces the same old unit i've had for years. Lots of improvements to this new trimmer over the old unit.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Better then the others
on May 23, 2022
Posted by: Fgarr
from Aston
Gender:Male
This tool is so much better than the one I had I have upgraded all my power tools to Worx
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
EASY TO USE
on May 22, 2022
Posted by: EAGLE69
from eastlake,oh
Gender:Male
[This review was collected as part of a promotion.] LITEWEIGHT EASY TO MAINTAIN
I would recommend this to a friend!
Written by a customer while visiting worx.com