Customer reviews from worx.com
WORX - WG163.9 20V Power Share GT 3.0 12" Cordless String Trimmer & Wheeled Edger - Tool Only - Black
Average customer rating
4.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
93
4 Stars
12
3 Stars
5
2 Stars
3
1 Star
5
91%of customers recommend this product.
(
94 out of
103)
Customer Reviews for WORX - WG163.9 20V Power Share GT 3.0 12" Cordless String Trimmer & Wheeled Edger - Tool Only - Black
Customer Rating
5
Love this tool
on June 29, 2023
Posted by: Surfside Ginny
from Myrtle Beach,SC
Gender:Female
I bought this to replace one that died at 5 years of regular use. It's lightweight, adjustable for my height and the batteries are shareable. I also love lifetime spindles. Thank you for that.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
My third set!
on July 1, 2023
Posted by: JedUt
from Murray, Utah
Gender:Female
[This review was collected as part of a promotion.] I have had 3 of the edgers and blowers, which I have bought new for me and given my older ones to my children. Very light weight and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy handling. Works great around vinal siding.
on July 9, 2023
Posted by: Mousemeat
from Everest, Ks.
Gender:Male
This is second 20V trimer I have had. First one lasted around 12 years. Finally a bearing went out in motor. Used about 1 hour every week from mid March to late October. I had 2 batteries that would allow me to do this task. Just didn't let grass get too much growth or batteries wouldn't last quite as long.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Trimmer and edger
on July 11, 2023
Posted by: Snoop
from Las Vegas, NV
Gender:Male
[This review was collected as part of a promotion.] Runs and preforms great does a great job edging and trimming. Very nice
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Spool with Initial Purchase breaks multiple times
on August 8, 2024
Posted by: Jimbojimbo
from Orlando fl
Gender:Male
I like the edger but the first time I used it the line keeps breaking in the spool. Was the line installed wrong on manufacturing? I hope when I replace the line correctly that it stops breaking
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 9, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Brandie K
from Idaho
Gender:Female
Verified Purchase:Yes
The TRIMMER IS GREAT, the BLOWER has NOOOO POWER.
NOT Impressed with the Blower at all. I would've been Happy with Just the Trimmer itself... I would NOT recommend the Blower to anyone. It may blow off some Dust but that's about it. I have a Farm and NEEDED TO BLOW LEAVES FROM UNDER MY TREES and This is NOT CAPABLE of doing That. I would Rather have my $$$ Back for That and buy More Batteries for the Trimmer. The Double Battery Charger I got that charges in 1hr is GREAT...
NOT Impressed with the Blower at all. I would've been Happy with Just the Trimmer itself... I would NOT recommend the Blower to anyone. It may blow off some Dust but that's about it. I have a Farm and NEEDED TO BLOW LEAVES FROM UNDER MY TREES and This is NOT CAPABLE of doing That. I would Rather have my $$$ Back for That and buy More Batteries for the Trimmer. The Double Battery Charger I got that charges in 1hr is GREAT...
Response from worx.comBy Worx Customer Service, May 6, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com