I recently purchased. Suction is not what I hoped it would be. Have to have a freshly charged battery to get the most out of it which isn’t overall that great. I love the size and hose that reaches to small places but overall it’s disappointing.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , September 20, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review. We recommend looking into the 20v PRO batteries to provide more power and runtime. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions/concerns, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
I now have about 10 Worx tools that I use frequently and a good selection of batteries including 2 -5 amp batteries that are giving me good service for my Worx 16" chainsaw Will definitely go back to Worx as my need arises.
I have had the cube in my workshop for about a year, but often bring it in the house to clean cracker crumbs and the like as I tend to be a messy eater. In both worlds I find it to be superior to anything else I have used. I just bought a second one, at my wife's request for her to use upstairs. That is saying something for her to like it enough to have me buy a unit just for her use.
I'm kind of disappointed at the lack of power; it must be used on the 'extra' setting, and even then it is just adequate. I wouldn't buy one again. I love all my other Worx tools, so this surprised me.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
I had been looking at this for quite some time. I am very happy with this purchase. It has plenty of power to make small clean-ups a breeze. And because it is cordless you are able to finish your task in a flash! It works perfectly and shares the same 20V battery as all my other tools. Keep up the great work!
Nice but small. I'm sure it has worx quality but doesn't meet size expectations
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, August 26, 2022
Greetings Valued Customer, Thank you for sharing your experience and review! Should you need further assistance please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to help you!
This unit has good power. It goes through a 20 Volt battery in about the time I can do a once over on my car’s interior. I have a few battery’s so this isn’t really a problem. The size without cords to deal with makes this very handy.