Customer reviews from wyze.com
Wyze - 2k Smart Lightbulb WI-Fi Security Camera with Color Night Vision & Dimmable 800 Lumen Bulb - White
Average customer rating
4 out of 5
4
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
97
4 Stars
33
3 Stars
19
2 Stars
19
1 Star
14
82%of customers recommend this product. 
(
130 out of 159
)
Best Buy Privacy Policy
Customer Reviews for Wyze - 2k Smart Lightbulb WI-Fi Security Camera with Color Night Vision & Dimmable 800 Lumen Bulb - White
Customer Rating
5 out of 5
5
Wyze Bulb cam
on March 7, 2026
Posted by: Taelos
Verified Purchase:Yes
Installed cam for monitoring purposes. The old spot light sensor was dead. A much needed upgrade with live streaming abilities with photo recording security features.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Love the quality
on March 8, 2026
Posted by: Sally
from Texas
Verified Purchase:Yes
Very easy to install and set up was super easy. I love that it’s basically worry free after set up. Always connects when opening the app.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
complaint
on March 10, 2026
Posted by: Raphine Pierce
Verified Purchase:Yes
Kept trying to install, but pop up ads and offers kept stopping the process. They are only coming with your website. When we tried to install and block the ads, we couldn't...help
Response from wyze.comBy WyzeMaricarMarch 10, 2026
Hi there, we’re sorry to hear you’re experiencing issues during the installation process due to pop-up ads. That definitely shouldn’t interfere with setup, and we’d like to help look into this with you.

If you haven’t already, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us). In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Thank you for your patience.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great solution to outdoor cameras
on March 10, 2026
Posted by: GS
Verified Purchase:Yes
Excellent picture quality and light projection. I love that it works with a standard sconce socket--an easy way to replace dumb bulbs with a more sophisticated setup. Next iteration needs 360 swivel/pan abilities!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Not user-friendly
on March 12, 2026
Posted by: Erric
Verified Purchase:Yes
Terrible product you have to open the app to turn the light on and off. You can’t connect it to a smart device. It’s not a smart light not happy with this product.
No, I would not recommend this to a friend.
Response from wyze.comBy MaribethWyzeMarch 12, 2026
Thank you for sharing your feedback. We’re sorry to hear the Wyze Bulb Cam hasn’t been easy to use. It can also be controlled with a light switch and via Alexa or Google Assistant. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Problems updating firmware
on March 12, 2026
Posted by: C. Van Osdale
from Wisconsin
Verified Purchase:Yes
The bulb cams work great, but when I received my second cam, I've been unable to update the firmware despite multiple attempts to install and reinstall the device.
I would recommend this to a friend!
Response from wyze.comBy MaribethWyzeMarch 12, 2026
Thank you for your feedback. We’re glad to hear the Bulb Cam works well, though we’re sorry about the firmware update trouble. Restarting the device or reinstalling it may help. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Meh... not what I understood it to be
on March 14, 2026
Posted by: Devon
from Oregon
Verified Purchase:Yes
Feels like cheep quality when you take it out of the box. It works....okay? The settings for the light have been set but for whatever reason are not being followed.
Response from wyze.comBy WyzeMayMarch 14, 2026
Hello! We’re sorry to hear that your Wyze Bulb Cam hasn’t met your expectations. If the light settings aren’t working as expected, try ensuring the firmware is up to date, double-checking the schedule and brightness settings in the Wyze app, and power cycling the camera. For further help, our Wizards team is happy to assist through Wyze Support (https://support.wyze.com/hc/en-us). Thank you!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Bulb Camera- Great Wyse product
on March 15, 2026
Posted by: Carl
from Panama City Beach FL
Verified Purchase:Yes
Set the camers up in an easy to get to outdoor fixture before placement. Had it up and running with its MicroSD card in about 10 minutes. Added the new camera to the existing network group and let it run for a day before final placement. The only reason for 4 vs 5 star is there is no setting for length of video as in other Wyse cameras however, it does record all movements and is accurate with the subjects observed, people, vehicles, pets etc.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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