Hi there! Thank you for sharing your feedback and concerns. We truly understand how important it is to have a straightforward experience with your Wyze Bulb Cam and Wyze Bulb Color. Here’s a quick and clear guide to help you address the issues you mentioned:

1. Duplicate Automations
Go to the Home tab in the Wyze app and tap Automations.
If you see duplicate automations, we recommend deleting all automations and then adding them back one by one, testing after each addition to ensure there are no conflicts or duplicates.
This helps prevent interference and keeps your setup clean.

2. Event Recording Shows Only Motion (Not Person, Pet, or Vehicle)
In the Wyze app, navigate to your Wyze Bulb Cam’s settings > Event Recording.
Make sure Motion is enabled and select All Events.
Tap Customize Detections.
Ensure the boxes for Tag and Notify are checked next to Other Motion.
If you have a Wyze Service subscription, you can select specific AI recordings (Person, Pet, Vehicle) by checking the relevant options in the Tag and Notify columns.
Note: An active subscription is required for AI event types like Person, Pet, or Vehicle.

3. Quick Troubleshooting Steps
If the light isn’t turning on with motion, check for interfering automations as above.
Power cycle your Wyze Bulb Cam by turning off the socket via the light switch for 10 seconds, then turning it back on.
For persistent issues, consider a factory reset:
Remove any microSD card.
With the camera powered on, press and hold the setup button on the bottom for 10 seconds until the status light turns solid red, then flashes red.
Set up the device as new.

For more details, you can visit our Wyze Bulb Cam Troubleshooting Guide ( https://support.wyze.com/hc/en-us/articles/375188312118030.

We’re always here to help make your experience smoother! If you have more questions or need step-by-step assistance, please let us know.