Customer reviews from wyze.com
Wyze - 2k Smart Lightbulb WI-Fi Security Camera with Color Night Vision & Dimmable 800 Lumen Bulb - White
Average customer rating
4
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
88
4 Stars
32
3 Stars
18
2 Stars
16
1 Star
12
81%of customers recommend this product.
(
119 out of
147)
Customer Reviews for Wyze - 2k Smart Lightbulb WI-Fi Security Camera with Color Night Vision & Dimmable 800 Lumen Bulb - White
Posted by: none
from Florida
Verified Purchase:Yes
For some reason I cannot get the camera to connect not sure why
Response from wyze.comBy WyzeLawrence, November 16, 2025
Hello there! Thank you for your feedback! Before setting up your Wyze Bulb Cam, please ensure that your device is connected to a 2.4 GHz network.
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you for your feedback, and have a great day!
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you for your feedback, and have a great day!
Written by a customer while visiting wyze.com
Posted by: Roxanna
from Georgia
Verified Purchase:Yes
No issue fitting into my outside light fixture. Stays put and captures decent outside coverage. Wished it rotated but knew it didn’t when purchased.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RWyser
from Denver CO.
Verified Purchase:Yes
Just what I was looking for, the picture quality is excellent you’re able to zoom in on things. Love the light as well, I like that you can have the light go with motion or just try it on when you need to
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Robert
from Virginia
Verified Purchase:Yes
Works really well. And it was easy to install and set up
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: WyzeRegret
from Pennsylvania, USA
Verified Purchase:Yes
Most of the features are locked behind a monthly subscription service.The motion detection at night is useless, it is constantly turning on and sending alerts when nothing is there. You can't put the light on a schedule without a subscription, so you either manually turn it on, or let it detect motion and stay on all night. There is a big concern about the live-feed being compromised and accessible on Wyze's end.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, November 18, 2025
Hi there! Thank you for sharing your concerns about the Wyze Bulb Color and its features. We understand how frustrating it can be when things do not work as expected, and we truly appreciate you taking the time to let us know.
Some advanced features such as scheduling and enhanced motion detection are part of our subscription service to support ongoing development, but we always aim to maintain a fair balance between free and paid options. For the motion alerts at night, adjusting the sensitivity or detection zone in the Wyze app can often help reduce unnecessary notifications. If you would like help with that, we are happy to guide you.
We also hear your feedback about light scheduling without a subscription and will make sure it is shared with the team. Regarding security, your privacy is extremely important to us, and all live feeds and data are encrypted to help keep your information protected.
If you would like more personalized assistance, our Wizards team is always here to help at https://support.wyze.com/hc/en-us.
Thank you again for taking the time to share your feedback with us.
Some advanced features such as scheduling and enhanced motion detection are part of our subscription service to support ongoing development, but we always aim to maintain a fair balance between free and paid options. For the motion alerts at night, adjusting the sensitivity or detection zone in the Wyze app can often help reduce unnecessary notifications. If you would like help with that, we are happy to guide you.
We also hear your feedback about light scheduling without a subscription and will make sure it is shared with the team. Regarding security, your privacy is extremely important to us, and all live feeds and data are encrypted to help keep your information protected.
If you would like more personalized assistance, our Wizards team is always here to help at https://support.wyze.com/hc/en-us.
Thank you again for taking the time to share your feedback with us.
Written by a customer while visiting wyze.com
Posted by: Tam
from Vermont
Verified Purchase:Yes
Super easy to install and use. It works all of the time. I like the light brightness controls.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nana5
from North Carolina
Verified Purchase:Yes
We’ve had these just a couple days, but so far we are really pleased!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jimmy D
from DFW Texas
Verified Purchase:Yes
It has yet to pick up a person dropping off a package on the porch Set up is easy/quick , image is blury of image detected
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeJosan, November 19, 2025
Hello there! Sorry to hear it’s not detecting people on your porch and the captured images are coming out blurry; that can definitely be disappointing. You can try adjusting the Detection Zone, increasing Sensitivity, and making sure the lens is clean to help improve clarity and accuracy.
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. Tap the Message icon on the bottom right of the support site, fill out the questionnaire, and choose how you’d like to speak with our team. Please include as much information as possible. Thank you!
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. Tap the Message icon on the bottom right of the support site, fill out the questionnaire, and choose how you’d like to speak with our team. Please include as much information as possible. Thank you!
Written by a customer while visiting wyze.com