Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Slide-In Electric Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Average customer rating
4.8
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
89
4 Stars
11
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
15 out of
15)
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Slide-In Electric Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Customer Rating
5
Pizza Heaven - a feature rich oven
on September 11, 2025
Posted by: nomdeplume
from Winter Garden
[This review was collected as part of a promotion.] Where to begin? Our last stove of 15 years died a few months before this one was available. I was so hyped for the feature set that I bought a scratch and dent Frigidaire just to hold us until this one came out. One week in, boy are we not disappointed!
The feature set is just shy of something out of sci fi, but the pizza function is where it shines. Pillowy crust? You bet. A bit of char? Perfect. We cheese stuffed one of the crusts and it came out incredible. Just look at these pictures! Getting it onto the stone (tight fit) was a bit of a hassle without a lot of cornmeal/grits (which causes smoke), but that's a minor hassle
Pros:
- Almost everything! But a few easy-to-overlook ones you may like:
- The front burner's quick-heat feature - boiling water and getting my wok up to temp quick is so much quicker!
- The dehydrate function will be great since my air fryer just doesn't give me enough space to get a good amount done at once
- An optional stainless backguard that mounts to the wall (11NBBKGDSS) was a nice option to purchase, since our former stove had the upright section for controls: this nicely blends the gap where our backsplash was cut out to accommodate our older stove
- I smoke meats frequently, and a good hot-hold of 160F isn't possible on most stoves (minimum 170) without changing calibrations so all temps are 10F off. This one lets me, AND it lets me disable the 1hr max timer that my former Frigidaire stove put on that "keep warm" setting. THANK YOU!
A few cons, to keep it honest:
- The LCD panel controls everything but 4 of the 5 burners. and during the pizza cook (at least), the area at the base of the LCD is very hot - this feels like it may become an issue over time, since heat and electronics aren't the best of friends.
- The exhaust on the rear of the stovetop is good, but it should have some sort of baffle to allow the smoke to slowly exit as well, so that my external blowing microwave fan can vent it. Otherwise, opening the front door has caused our fire alams to go off each time! (because of the burned cornmeal/grits needed to get the pizza in)
- While it comes with the pizza tray/stone/peel, the air fry tray does not come standard. I think if you hype that feature, it should be included
- The bottom drawer needs 1/4" more clearance to fit the stone pizza mechanism upright, without a lot of reorienting
if you love pizza and the rustic brick-oven/coal-fired style, GET IT! I can't wait to keep exploring it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Happy with Pizza Oven
on September 12, 2025
Posted by: Philsamy
from St. James City
[This review was collected as part of a promotion.] Was so excited to finally get this pizza oven. My husband has been on a quest to make authentic tasting stone fired pizza at home that rivaled what you could get in a restaurant. We tried a frozen pizza in the oven first to see how well it did. It cooked fast and tasted better than a typical frozen pizza so we were encouraged to try our own pizza. We made deep dish pizzas and they were amazing! Cooked fast, evenly heated and tasted amazing.
I do wish this oven offered WiFi setting and an oven camera as my last oven had those features and I miss having them with this one. We did also choose the traditional range as opposed to the induction cook top and I am not disappointed in that decision. The cooktop works well and heats very quickly.
I do wish this oven offered WiFi setting and an oven camera as my last oven had those features and I miss having them with this one. We did also choose the traditional range as opposed to the induction cook top and I am not disappointed in that decision. The cooktop works well and heats very quickly.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Frigidaire Range Review
on September 15, 2025
Posted by: ZMAN11
[This review was collected as part of a promotion.] This has been a great purchase! The range works well and is a great addition to our home.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 17, 2025
Thank you for your wonderful feedback, ZMAN11! We’re delighted to hear that your new Frigidaire range is working well and has been a great addition to your home. That means a lot to us! If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and enjoy your new range! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Pizza Oven Complaint
on September 16, 2025
Posted by: CateC
[This review was collected as part of a promotion.] So far the range and oven for baking purposes have been great, user friendly, etc. We were most excited about the pizza oven but I'm having trouble because the corn meal they suggest using to slide pizza off the peel ignites very easily. The first pizza comes out amazing and then the fire is so big I need to turn off the oven. Trouble is - if you put it back on the pizza setting (even though it's already hot) you need to wait the full 30 min "warm up" period. This is frustrating because to feed our large family we needed to make 4 pizzas. I decided to just put the next pizza in, and set my own 2 minute timer, but the pizza immediately ignited. We ended up throwing away 3 of the 4 pizzas. The manual has recipes and "pizza tips" but I don't need a cookbook - I need instructions on the mechanics, which I'm having trouble locating even online.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 17, 2025
Thank you so much for sharing your experience, CateC. We're glad to hear that you've been enjoying the range and oven for general baking purposes it’s great to know the usability and performance have met your expectations so far! That said, we sincerely regret the frustration you've encountered with the pizza oven feature. We understand how disappointing it must be to go in excited to make a meal for your family, only to face flare-ups and complications that ultimately lead to wasted food. Your feedback is incredibly important, especially when it comes to features like the pizza oven that are intended to bring added convenience and enjoyment. The ignition of the cornmeal and the required full 30-minute warm-up between uses are clearly causing challenges, especially when cooking multiple pizzas for a large group. We absolutely hear your concern, and we agree that while recipe tips are helpful, clear, mechanical instructions are essential to making the most of this feature safely and effectively. We’ll be sure to pass this along to our product and documentation teams for review. In the meantime, if you'd like personalized assistance or further guidance, we encourage you to reach out to us directly via Live Chat on our website or through our Customer Support team by calling 1-800-374-4432. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we're here to help however we can. Thank you again for your feedback—and we truly hope your next pizza night is a much better experience! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
So many options
on September 17, 2025
Posted by: Gabby72
[This review was collected as part of a promotion.] There are so many options for cooking with this stove. Having not had it very long, I have not used all the options yet but looking forward to it. My only complaint is the amount of fingerprints this one leaves.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 17, 2025
We’re glad to hear you’re enjoying the many cooking options your stove offers and that you’re excited to explore them further. Fingerprints can be common with stainless finishes, and we recommend using a soft cloth with a cleaner made for stainless steel to help keep it looking its best. For any additional assistance, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working Great
on September 17, 2025
Posted by: Jammers
[This review was collected as part of a promotion.] New range is working great so far! Tried the air fryer setting and it cooked my chicken nuggets perfectly! Can’t wait to try the pizza settings!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 19, 2025
Hi, Jammers! Thank you for sharing your experience with your new Frigidaire range! We’re thrilled to hear the air fryer setting cooked your chicken nuggets perfectly. The pizza setting is definitely a fan favorite—hope it turns out delicious when you try it! Enjoy your cooking adventures, and feel free to share more anytime. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Kids want to help in the kitchen -what?
on September 19, 2025
Posted by: LissieB
from Winter Garden
[This review was collected as part of a promotion.] My husband was excited for this oven - so we paid a bit more for this. Our oven had recently failed, so we needed a new stove anyway.
My kids LOVE this. They're now helping us make homemade dough in the kitchen
My kids LOVE this. They're now helping us make homemade dough in the kitchen
The Frozen pizza we had a few weeks ago, still sits, lonely, in the freezer - unlikely to be eaten anytime soon!
Our old Frigidaire had the speed bake (now 'no preheat') which was my main non-negotiable.
My only downside is that our old Frigidaire had 2 burners that had an option for one large burner to become an extra large, and one medium to become another large. while we do miss this, the EvenTemp (quick heat/rapid boil) is a nice swap in option for it.
Everything else, Yes Please!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Good Pizza at Home
on September 21, 2025
Posted by: Badeye28
[This review was collected as part of a promotion.] The stone baked pizza function works remarkably well. The burners heat up quickly and evenly heat to your pans. The oven has many useful features and the touchscreen works well and is easy to navigate. Very happy with this purchase!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 23, 2025
Thank you for sharing your wonderful feedback! We’re so pleased to hear that you’re enjoying the stone baked pizza function, the fast-heating burners, and the ease of use of the oven’s touchscreen. It’s great to know the features of your range are meeting your expectations and that you’re happy with your purchase. If you ever need any assistance in the future, please don’t hesitate to reach out to us. You can connect with our customer care team through the Live Chat option at Frigidaire.com, or by calling us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com