Customer reviews from frigidaire.ca
Frigidaire - Gallery 6.2 Cu. Ft. Slide-In Electric Induction Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Average customer rating
1
(1 Review)
Rating breakdown 1 review
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Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Slide-In Electric Induction Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Customer Rating
1
Stove may be OK but service is terrible
on August 29, 2025
Posted by: Stine
I need information on how to return an accessory and have been on the phone 4 times this morning - keep getting transferred here and there and put on hold. Last call the gal sounded like she was making dinner while I sat there for 10 min! Call finally ended? I hate to see how it will be if I ever need service on my new range!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 2, 2025
We’re very sorry to hear about the difficulty you’ve had trying to return an accessory and the frustrating experience with our phone support. This is not the level of service we strive to provide, and we truly apologize for the inconvenience and wait times. To help resolve your issue as quickly as possible, we have sent you a direct email. You can also reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
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