Customer reviews from us.roborock.com
Roborock - Q10 VF+ Robot Vacuum & Mop, 10,000 Pa, Vibrating & Liftable Mop, Self-Empty Dock, Anti-Tangle Brush, Q8Max+ Upgrade - White
Average customer rating
4.8
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
22
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
94%of customers recommend this product.
(
16 out of
17)
Customer Reviews for Roborock - Q10 VF+ Robot Vacuum & Mop, 10,000 Pa, Vibrating & Liftable Mop, Self-Empty Dock, Anti-Tangle Brush, Q8Max+ Upgrade - White
Posted by: Dave
Verified Purchase:Yes
My 1st experience with robot vacuum. Did a lot of research & so glad I chose this one. Awesome app. Cleans great (including cat crystals) & empties bin effectively. Reasonable time to clean & seldom gets stuck (chair legs).
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Amy
Verified Purchase:Yes
Where have you been all my life?!? I LOVE this thing! "Roberta" is so smart. I love her so much that I ordered a second one to gift to my parents for Christmas!
Written by a customer while visiting us.roborock.com
Customer Rating
4
Cleans well, but the App has problems, and the Robot gets stuck for no reason.
on December 26, 2024
Posted by: CEB
Verified Purchase:Yes
First regarding the robot itself, it cleans bare floors and carpet well, but it has had errors. Example, we mapped the 1st floor as needed to started out and then had it clean the floor once. Then the next time we send it out to do a full clean, it went down the front hallway and rammed into the hall closet door over and over again for 10 minutes until I picked it up and moved it and gave "threshold error" on the app. Nothing changed between the mapping and when it got stuck!
The app is not intuitive. For example, if you want to create a new room, you can't just create a boundary line in space where you want it and save it. If you do, it will just "ERROR" with no explanation. You have to subdivide a previously created room and then subdivide again.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
4
Great, except for one issu
on September 30, 2025
Posted by: rsbst19
Does a very good job with vacuuming and navigation, but severely disappointed in the self-empty feature. Cat hair will not empty from the dust bin, requiring me to pull the filter and manually empty after every cleaning cycle. I tried all of their troubleshooting--it just doesn't have the suction to pull cat hair effectively from the dust bin.
Written by a customer while visiting us.roborock.com
Customer Rating
4
Bought one for me and one for my parents
on September 15, 2025
Posted by: catlady
One son came back home and brought his cat. And then the other son came back home and brought his cat. And then my husband bought me a cat.
I bought the Q10 S5+ and loved it so much I bought one for my parents.
It brings some sanity and cat hair control to my life. I docked one star because the instructions aren't as clear as they could be around setting and differentiating between rooms and zones, as well as using the vacuum on different floors. Other than that, it's been wonderful.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Chuck
Verified Purchase:Yes
Works like a charm. I have all vinyl plank flooring in the house and this thing saves me from constantly sweeping the floors. I still need to figure out how to tell it to clean just one or two rooms using Alexa but I'll work that out eventually. My dog, however, isn't too thrilled with it ! LOL
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Dlee
Verified Purchase:Yes
Robot performs flawlessly. App is far more advanced than other robot vacuums I have owned.
Written by a customer while visiting us.roborock.com
Posted by: Becky
Verified Purchase:Yes
This is the first robotic vacuum I’ve owned. I did a lot of research and decided on this one due to price, reviews and the fact that it is vacuum only. So far, it is meeting expectations. I have a little over 1900 sq ft of laminate flooring with several large rugs and it runs over the whole house with a little over 30% of battery power left over. It takes about 1.5 hrs but I don’t notice it running because it’s not that loud. I have to empty the fibers from the rugs, manually out of the reservoir, because they don’t get emptied during the auto empty, but that’s the only drawback. Everything else gets sucked out. I love that it gets under the beds where my two cats hide sometimes. It is very easy to set up and get the control through the APP. Would recommend this vacuum.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com