Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Average customer rating
4.1
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
19
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
3
81%of customers recommend this product.
(
17 out of
21)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Customer Rating
2
on February 11, 2026
Posted by: BReynolds
from Murrells Inlet, SC
[This review was collected as part of a promotion.] Have had this unit for a couple of weeks. Panel where buttons are is not totally flat (a few spots where it looks like it is bubbling). Sometimes when cooking in microwave, it gets smokey inside.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 12, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Microwave. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 916682.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 916682.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 12, 2026
Posted by: PeggyRHR
[This review was collected as part of a promotion.] The sensor feature is great. No more guessing if food is reheated enough.
Cooking is perfectly done each time.
Cooking is perfectly done each time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not a fan
on February 19, 2026
Posted by: Okden
[This review was collected as part of a promotion.] We were underwhelmed at the operational features and have yet to master them. The instructions were not helpful at all. If we had known about the vast differences in its operation we wouldn’t have bought it.
It was easy to install and looks good except for a small bubble by the key pad.
If I hadn’t broken up the box already my wife would probably send it back.
It was easy to install and looks good except for a small bubble by the key pad.
If I hadn’t broken up the box already my wife would probably send it back.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 3, 2026
Posted by: Jose
[This review was collected as part of a promotion.] Love it perfect for my remodel kitchen. Best great appliance
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 4, 2026
Posted by: steve
[This review was collected as part of a promotion.] unit looks good installed with trim kit. trim kit when properly mounted easily receives the oven. i'd say a bit above average DIY skills to self install. a helper to lift oven into place is greatly preferred to my own cobbling together objects to get it incrementally up into place.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Must buy!
on March 4, 2026
Posted by: Coraly1344
[This review was collected as part of a promotion.] Very nice, easy to use and good features……………………..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy door
on March 7, 2026
Posted by: Troy
[This review was collected as part of a promotion.] The door opening mechanism is super noisy! It seems like the part you have to push to open the door is to tight
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 9, 2026
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931287
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931287
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice and stylish
on March 7, 2026
Posted by: Peter
from Piedmont South Carolina
[This review was collected as part of a promotion.] Had this for 2 weeks now and I love the simplicity and functionality. No handles to break!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com