Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Average customer rating
4.1
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
23
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
3
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Customer Rating
1
Hm
on September 26, 2025
Posted by: Becky
[This review was collected as part of a promotion.] This was a warranty replacement but the guy that installed it said that we needed to contact the builder cuz we needed shims. Seriously? We have had the previous microwave for almost two years with no issues other than that it stopped heating. The repairman should have been able to fix it
Response from whirlpool.comBy Branded Team, Consumer Care, October 1, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 809126
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 5, 2025
Posted by: unhappy consumer
[This review was collected as part of a promotion.] This is the worst microwave that I have ever owned. Wish I could return it. I hate the lock program. I also miss buttons to select more heating options for certain dishes. I find it difficult to choose a microwave setting by pushing one time button.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6425AoHJ5 or Instagram http://spr.ly/6426AoHJg. When responding, please include your contact information and reference case # 817100.
We’re looking forward to hearing from you.
Jacob W
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6425AoHJ5 or Instagram http://spr.ly/6426AoHJg. When responding, please include your contact information and reference case # 817100.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
So gar so good!
on November 28, 2025
Posted by: Williboy33
from Florida
[This review was collected as part of a promotion.] This microwave is replacing one that I had to change twice and so far is working perfectly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 30, 2025
Posted by: Mewpak
[This review was collected as part of a promotion.] I got this microwave installed by an approved vendor because my other 2 year old whirlpool microwave stopped working and this one ran for two weeks and stopped heating.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 891337
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not happy with some features
on March 29, 2026
Posted by: tired and retired teacher
from Florida
[This review was collected as part of a promotion.] I had to replace my eye level microwave installed after seven years in our new house. I was hoping just to get an updated version of the one the builder installed.
I had to order this cabinet mounted micro from a catalog, and did not see a store model. Most features are the same, but both the cook time button and power mode button are very hard to differentiate. They are in the same space with just a line separating them. I feel these "buttons" are the most used ones on the micro, and should be given ample space between them. This micro is extremely hard to use to cook things a lower power levels.
I had to order this cabinet mounted micro from a catalog, and did not see a store model. Most features are the same, but both the cook time button and power mode button are very hard to differentiate. They are in the same space with just a line separating them. I feel these "buttons" are the most used ones on the micro, and should be given ample space between them. This micro is extremely hard to use to cook things a lower power levels.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great upgrade!
on July 18, 2025
Posted by: Jennya
[This review was collected as part of a promotion.] Great upgrade from my 21 year old model. This one fit right into the cabinet with the trim kit.
Written by a customer while visiting whirlpool.com
Customer Rating
5
works great
on August 4, 2025
Posted by: pete 1
from springville ut
[This review was collected as part of a promotion.] we are really satisfied with new 2.2 cu ft sensor cooking microwave thank you
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It’s great
on August 11, 2025
Posted by: Kumar
from Texas
[This review was collected as part of a promotion.] Satisfied with the work you done, it’s a great product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com