Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Average customer rating
4.1
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
22
4 Stars
5
3 Stars
8
2 Stars
3
1 Star
2
70%of customers recommend this product.
(
21 out of
30)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Customer Rating
5
Nice looking microwave
on June 12, 2026
Posted by: KrazieKatLdy
[This review was collected as part of a promotion.] My new KitchenAid Microwave is the best. I like the looks of it as well as the features. I replaced my Whirlpool microwave which only last a couple of years before it was malfunctioning. So far I am happy with my replacement choice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid Microwave
on June 12, 2026
Posted by: RPL11
[This review was collected as part of a promotion.] This microwave constantly heats food evenly. It is large enough to fit a good size container.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good feature but child lock mechanism is not durab
on June 12, 2026
Posted by: Casine
[This review was collected as part of a promotion.] Child lock mechanism can be tricky to use, and the mechanism is not durable. One 2 occasion during 3 months use, the door release does not engage upon keypad unlock. First time im able to pry open with a screw driver. The second time, the trick doesnt work amd need to call for replacement and RMA. Now we had the child lock permanently disabled.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great microwave with a nice design
on June 12, 2026
Posted by: AGMM
[This review was collected as part of a promotion.] Sleek design with the controls. A great large capacity. Heats and preheats consistently and even.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall good microwave
on June 13, 2026
Posted by: Wenma
[This review was collected as part of a promotion.] Capacity is just big enough. Food cooks consistently and everything seems evenly cooked so far. The controls are a little confusing at first and they give you a “quick start” paper but it isn’t very easy to follow or helpful. I haven’t used all functions. Apparently there may be a preheat option but no idea. This is the microwave our builders provide and there were not alternatives offered. We are happy with it for our purposes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Solid Microwave!!
on June 13, 2026
Posted by: Mike1842
[This review was collected as part of a promotion.] Replaced my old KitchenAid microwave with this one. Love the size and power which yields quick work.Easy to read controls and display. Safety features are a little quirky and take a bit to get used to.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 13, 2026
Posted by: swe26
[This review was collected as part of a promotion.] The microwave we had quit working so we decided to replace it with a larger one. We were very happy with that decision. We are very pleased with the microwave in general.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on June 15, 2026
Posted by: Customer2025
[This review was collected as part of a promotion.] The first microwave lasted 3 months before the door broke. Lets see how the replacement unit does.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Social Team, Consumer Care, June 18, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your KitchenAid® Microwave and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #977007.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #977007.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com