Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Average customer rating
4.1
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
23
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
3
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Customer Rating
5
Great solution for built in microwaves
on September 9, 2025
Posted by: Jeramie
from Baton Rouge, LA
[This review was collected as part of a promotion.] This was a replacement for a product that failed in my new home and I have been pleasantly surprised at the improved build quality.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sweet replacement!
on October 9, 2025
Posted by: GMD1
[This review was collected as part of a promotion.] My old microwave that was purchased with the house failed and we had it replaced with this microwave and we think it's awesome!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
keeping it Whirlpool
on February 10, 2026
Posted by: gary b
from Texas
[This review was collected as part of a promotion.] bought as a replacement. stayed with Whirlpool. easy install with trim kit. was thrilled to see the kit came with a replacement "pan" to secure the microwave in the cabinet. the oven works and looks terrific.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Microwave Design Flaw
on March 16, 2026
Posted by: KB12345
Microwave works great. However, the light went out on my unit and changing the led bulb requires taking the thing apart. So just a heads up. Instead of putting a cover on the inside. The designers/product people chose to make you take it apart to change a serviceable item. Just a dumb design, the design team should be embarrassed at this oversight.
I will say that I am not upset as this happened in the warranty period so they are sending me another, but this doesnt give me warm fuzzies about Whirlpool design team and their products.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935886.
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935886.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Matches nicely with our other Whirlpool appliances
on October 20, 2025
Posted by: Lakehouse renovator
from Columbia SC
[This review was collected as part of a promotion.] I’ve only had our new microwave for a week however everyone in the house seems happy so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks better than previous model
on November 28, 2025
Posted by: Jinac
[This review was collected as part of a promotion.] The microwave looks more sleek than the previous discontinued model i had. The required new unlock required by UL is annoying. I did hear from other users that the button to open the door may eventually break if you try to force open the door while it’s still locked. Also, i wish i can easily set timer ex: 20 seconds
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on February 11, 2026
Posted by: BReynolds
from Murrells Inlet, SC
[This review was collected as part of a promotion.] Have had this unit for a couple of weeks. Panel where buttons are is not totally flat (a few spots where it looks like it is bubbling). Sometimes when cooking in microwave, it gets smokey inside.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 12, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Microwave. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 916682.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 916682.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stop/unlock feature cannot be disabled
on September 13, 2025
Posted by: Raj C
[This review was collected as part of a promotion.] Good microwave - heats food quickly. However, it has a child lock feature which is annoying. You have to press stop/unlock every time to get the food out. The manual says this feature can be disabled, but in reality it does not let you do that
Written by a customer while visiting whirlpool.com