Customer reviews from kitchenaid.com
KitchenAid - 1.6 Cu. Ft. Countertop Microwave - Stainless Steel
Average customer rating
3.9 out of 5
3.9
(22 Reviews)
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
10
4 Stars
5
3 Stars
3
2 Stars
3
1 Star
1
69%of customers recommend this product. 
(
11 out of 16
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 1.6 Cu. Ft. Countertop Microwave - Stainless Steel
Customer Rating
5 out of 5
5
New Kitchenaid Microwave
on September 1, 2026
Posted by: HPFINC44
[This review was collected as part of a promotion.] easy to use with lots of different cooking options.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Great little appliance!
on September 1, 2026
Posted by: Deborah51
[This review was collected as part of a promotion.] This is my second Kitchenaid microwave as this is my go to brand. I like the overall look of this appliance, it fits in well with the other KitchenAid appliances in my kitchen . It has a lot of nice features, it is reliable and will last along time.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Microwave fit space
on September 1, 2026
Posted by: Bob 74
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Works well.
on September 1, 2026
Posted by: KyKv
[This review was collected as part of a promotion.] Very powerful microwave....have to use less time to heat food than prior Kitchenaide microwave.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Works Great
on March 1, 2026
Posted by: JTC53
from Carson Valley Nevada
[This review was collected as part of a promotion.] This microwave oven does everything I need and is a great help in meal preparation
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
John in Buffalo County Nebraska
on February 24, 2026
Posted by: Paplin
from Gibbon, Nebraska
[This review was collected as part of a promotion.] Eay to use, an option for every usevery good results the only microwave that correctly melts and softens butter
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Door issues. Terrible
on February 23, 2026
Posted by: ENARR
[This review was collected as part of a promotion.] The door doesn't open properly; it gets stuck after opening just a little. It worked great for a week, but the previous one wouldn't open at all. I had to press the open door button for 30 seconds to get it to work. What is happening to the quality? This is terrible!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 26, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 925263.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Consistent cooking
on January 19, 2026
Posted by: TAA58
from Hixson, TN
[This review was collected as part of a promotion.] Started using it about 6 months ago. Once I got used to it I like the consistency of the cooking.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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