Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
23
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
3
78%of customers recommend this product.
(
21 out of
27)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Great solution for built in microwaves
on September 9, 2025
Posted by: Jeramie
from Baton Rouge, LA
[This review was collected as part of a promotion.] This was a replacement for a product that failed in my new home and I have been pleasantly surprised at the improved build quality.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sweet replacement!
on October 9, 2025
Posted by: GMD1
[This review was collected as part of a promotion.] My old microwave that was purchased with the house failed and we had it replaced with this microwave and we think it's awesome!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
keeping it Whirlpool
on February 10, 2026
Posted by: gary b
from Texas
[This review was collected as part of a promotion.] bought as a replacement. stayed with Whirlpool. easy install with trim kit. was thrilled to see the kit came with a replacement "pan" to secure the microwave in the cabinet. the oven works and looks terrific.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Microwave Design Flaw
on March 16, 2026
Posted by: KB12345
Microwave works great. However, the light went out on my unit and changing the led bulb requires taking the thing apart. So just a heads up. Instead of putting a cover on the inside. The designers/product people chose to make you take it apart to change a serviceable item. Just a dumb design, the design team should be embarrassed at this oversight.
I will say that I am not upset as this happened in the warranty period so they are sending me another, but this doesnt give me warm fuzzies about Whirlpool design team and their products.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935886.
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935886.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stop/unlock feature cannot be disabled
on September 13, 2025
Posted by: Raj C
[This review was collected as part of a promotion.] Good microwave - heats food quickly. However, it has a child lock feature which is annoying. You have to press stop/unlock every time to get the food out. The manual says this feature can be disabled, but in reality it does not let you do that
Written by a customer while visiting whirlpool.com
Customer Rating
1
Hm
on September 26, 2025
Posted by: Becky
[This review was collected as part of a promotion.] This was a warranty replacement but the guy that installed it said that we needed to contact the builder cuz we needed shims. Seriously? We have had the previous microwave for almost two years with no issues other than that it stopped heating. The repairman should have been able to fix it
Response from whirlpool.comBy Branded Team, Consumer Care, October 1, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 809126
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 5, 2025
Posted by: unhappy consumer
[This review was collected as part of a promotion.] This is the worst microwave that I have ever owned. Wish I could return it. I hate the lock program. I also miss buttons to select more heating options for certain dishes. I find it difficult to choose a microwave setting by pushing one time button.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6425AoHJ5 or Instagram http://spr.ly/6426AoHJg. When responding, please include your contact information and reference case # 817100.
We’re looking forward to hearing from you.
Jacob W
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6425AoHJ5 or Instagram http://spr.ly/6426AoHJg. When responding, please include your contact information and reference case # 817100.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
Matches nicely with our other Whirlpool appliances
on October 20, 2025
Posted by: Lakehouse renovator
from Columbia SC
[This review was collected as part of a promotion.] I’ve only had our new microwave for a week however everyone in the house seems happy so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com