Customer reviews from hp.com
HP OMEN - MAX 16" WQXGA 240Hz Gaming Laptop - AMD Ryzen AI 9 HX 375 2024 - 32GB Memory - NVIDIA GeForce RTX 5070 Ti - 1TB SSD - Shadow Black
Average customer rating
3.5 out of 5
3.5
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
50%of customers recommend this product. 
(
2 out of 4
)
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Customer Reviews for HP OMEN - MAX 16" WQXGA 240Hz Gaming Laptop - AMD Ryzen AI 9 HX 375 2024 - 32GB Memory - NVIDIA GeForce RTX 5070 Ti - 1TB SSD - Shadow Black
Customer Rating
5 out of 5
5
Excellent Graphics Performance
on November 14, 2025
Posted by: Paulclemy
from Cornwall
Verified Purchase:Yes
I’m not a gamer but I bought this for the purpose of 3D scanning as it had a high spec GPU. So far it works with plenty of headroom remaining. My only recommendation is that it should be offered with RAM upgrade options at purchase as I could do with 64Gig and will probably purchase this separately.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Exactly what I expected from Hp :)
on February 25, 2026
Posted by: Stu0801
Verified Purchase:Yes
My last laptop was an Omen, but needed upgrading, so upgraded to this one. Absolutely love it, it’s a great laptop and great for my gaming, which is mainly what I bought it for, as well as work and personal stuff too. Had my last one for 10 years with no issues, and hoping this is the same.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Worst purchase ever
on March 23, 2026
Posted by: MattFred
from St Helens
Verified Purchase:Yes
Very disappointed with this.
I exclusively bought it for gaming and in the last 3 weeks of having it it had randomly closed my applications while i've been on them daily, sometimes more than once, nothing is more frustrating than having a full exit of everything for no reason. Also it randomly has tonnes of overlays that are not easy to delete or remove. It's just not that good, over expensive and low value for money imo compared to every other laptop i have ever had, honestly ones i had over 10 years ago beat this one.
Aside from all that though, it's also slow, has terrible scalling, is not 1:1 with other displays and monitors so size and set ups can't be copied over, very frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Good specs, rather unstable software.
on April 7, 2026
Posted by: Kwilliamz
from Wales uk
Verified Purchase:Yes
Really powerful and impressive specs, but as it's windows based the newest updates to Windows caused issues, random shut downs and one thing I'm dissapointed in is that the reverse fan cleaning isn't available on any amd variants of this laptop. Should have been clearer about that in the marketing as it was one of the selling points for me. Maybe more laptop manufacturers should think about linex based systems and follow in the footsteps of Steam. I removed windows and replaced it with Bazzite Linux and now it runs like a dream.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com