Customer reviews from hp.com
HP OMEN - MAX 16" WQXGA 240Hz Gaming Laptop - AMD Ryzen AI 9 HX 375 (2024) - 32GB Memory - NVIDIA GeForce RTX 5070 Ti - 1TB SSD - Shadow Black
Average customer rating
4.1
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
17
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
5
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for HP OMEN - MAX 16" WQXGA 240Hz Gaming Laptop - AMD Ryzen AI 9 HX 375 (2024) - 32GB Memory - NVIDIA GeForce RTX 5070 Ti - 1TB SSD - Shadow Black
Posted by: Kalatrias
Verified Purchase:Yes
I got a great deal on the laptop even though we are in a hardware crisis. I love the 5080 and the 32 GBs of ram. Easy to upgrade and can run anything I've thrown at it thus far. Battery isn't great but what gaming laptop does.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Columbia SC
Verified Purchase:Yes
I been using this laptop for over a month now, so I'll say it's a pretty good laptop. I feel like they should've added more standard usb ports on the devise and sometimes the laptop get's really hot when playing most demanding games. But in all, it's a good laptop and I'm satisfied with it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Adie-LA
from LA
Verified Purchase:Yes
The machine is dead and wont turn on. HP service is slow and difficult to work with. I would not recommend this laptop at all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4
Hardware is excellent, software is bloated.
on February 22, 2026
Posted by: Njo2994
from Utah
Verified Purchase:Yes
Build quality seems great. Performs well. However too much HP bloatware that you can’t seem to get rid of. A lot of ads built in that appear every time you turn it on.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JPopeGames
Verified Purchase:Yes
Not a bad laptop
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
This is as advertised. I play Wuwa at max settings and this thing doesn't even get phased. I crashed once but I think it may have been the new nvidia drivers. The one thing I wish was better (this is prolly only applicable to my setup) is that when I disable the laptop screen to just use my monitor, the laptop builtin monitor will still have back light. Every time I boot up I have to re-disable the builtin monitor to make the laptop screen complete dark. A minor issue but that's the only thing I came across that qualifies as an issue.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
OMEN MAX AI dev. laptop/mobile workstation.
on December 28, 2025
Posted by: Simon G.
from West Des Moines, IA
Verified Purchase:Yes
I was very happy with my purchase of the HP OMEN MAX. The price was right for my budget, and I was not disappointed by its performance... It handled demanding local AI and LLM workloads. The RTX 5080 GPU and Ryzen AI 9 processor appear to be a great combination. The machine is a powerful, stable, and well-designed laptop that feels more like a mobile workstation than a typical gaming system.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Hare0316
from Tulsa, Oklahoma
Verified Purchase:Yes
Awesome laptop, just wish it had a guide to update the drivers.
I would recommend this to a friend!
Written by a customer while visiting hp.com