Customer reviews from roku.com
Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Average customer rating
4.2
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
141
4 Stars
26
3 Stars
13
2 Stars
8
1 Star
25
70%of customers recommend this product.
(
83 out of
118)
Customer Reviews for Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Customer Rating
5
on July 20, 2023
Posted by: Eric Dukes
from Midland Texas
The best home camera I've used with the best features. There's no other like it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Camera keeps pixelating
on January 1, 2025
Posted by: Seth
from Idaho
Need help with my camera when i zoom in it starts to get weird i think its hacked it starts to get blurry with pixels and adds fake content like people animals please help me
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, January 10, 2025
Hi Seth, we appreciate your time for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your security is our top priority, and we are here to help you. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Amazing
on April 20, 2025
Posted by: Danielle B
Great quality and picture perfect for outside the battery lasted for a long while
Written by a customer while visiting roku.com
Customer Rating
2
Great view when they work
on April 29, 2025
Posted by: Mels
from Colorado
I bought 2 outdoor cameras almost a month ago. They are located not 50 feet from the modem/ router and every other day I pull up the app and they show offline. I have to pull them down, delete them from the app, plug them into the base and re pair them for them to come back online. It's getting annoying and very close to sending them back.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, May 7, 2025
Hello Mels, this doesn't seem right, and we want to help you. Offline issues may occur due to a temporary drop or slowdown in your network connection. If you haven't done so already, please reset your Wi-Fi router and modem, and try reducing the number of devices connected to your network. Additionally, make sure that both the Roku Smart Home app and your camera's firmware are up to date. If the issue continues, please feel free to reach out to us at https://support.roku.com/contactus for further assistance. We value your feedback and are always looking for ways to improve our services. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
2
Camera viewing not available on roku tv
on June 25, 2025
Posted by: Steve 4217
from North Carolina
I bought a 3rd battery outdoor camera for a different area. The other 2 battery outdoor cameras are the older cube style and work great. The new one is a rectangular shape. It shows up on the roku mobile app but when I try to view on my roku tv it states this camera is not supported by the roku tv app - only on the mobile app. It looks like they have discontinued or stopped selling the cube style. If you want to see this camera on a roku tv you are out of luck. Customer support is terrible also.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Excellent Battery Life, Easy Functionality ...
on August 6, 2025
Posted by: Joshua B
from Los Lunas, NM
I installed about two month ago; very easy to install, and so far am happily impressed. Previously used blink cameras, and the roku ones have better clarity, faster load times, more accurate detection tagging, and night vision. Plus the subscription plan tiers are more affordable even on the annual level.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
cheesy and misleading
on September 23, 2025
Posted by: rokuray
from Jacksonville fl
the picture is fuzzy. trial subscription was choppy and annoyingly hard to control.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 24, 2025
Hi there, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Works fantastic!
on August 9, 2023
Posted by: Brian
from Ocala, FL
Using 2 of these at the moment on one base station. Base station is in my Pool Lanai, one camera is about 80 feet away mounted on my shed with a solar panel attached and the other is about 70 feet away mounted on a pole with another solar panel attached. Good picture and notifications. Only wish I have is to be able to see cameras on a windows based computer, not just my Android devices and Roku devices.
I would recommend this to a friend!
Written by a customer while visiting roku.com