Customer reviews from roku.com
Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Average customer rating
4.2
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
173
4 Stars
31
3 Stars
13
2 Stars
9
1 Star
29
75%of customers recommend this product.
(
116 out of
155)
Customer Reviews for Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Customer Rating
2
Doesn’t Always Work
on November 22, 2022
Posted by: Family
from Oklahoma
I bought this because I’m going through a DV situation and I need to be aware of things outside my home. It only catches things sometimes, I can go in and out and it won’t notify anyone. I have to think that if someone was coming to harm me that it may not even catch them on there.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, November 28, 2022
Hi Eliza, we can help! If you're missing some notifications, you'll need to adjust the detection and event settings on your camera. We have a helpful article that will walk you through the options here: https://support.roku.com/article/7875762076567. Additionally, our support team can always assist you directly. Visit support.roku.com/contactus to get connected with an agent. Thanks! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Love the camera quality
on December 2, 2022
Posted by: Niccidolphin
from IL
Gender:Female
[This review was collected as part of a promotion.] I have been using the Roku outdoor camera se for a month now and I really like it. It was really easy to set up and use. The camera picture quality is really good and I had another outdoor camera before that their was good but Roku cameras was so clearer especially at night top tier for us. I also like the equipment isn’t bulky it small and sleek. It is also nice that you can view the camera on any Roku device and an app.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Battery and video are great, price, easy install
on January 29, 2023
Posted by: Griff52291
from Pa
Have had this about 2 months. Great video quality day or night, even in rain and snow. Battery life is also great with easy mount/ dismount. Priced right for a budget, worth every penny!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 31, 2023
Posted by: Dannyboy713
Works great! Better than ring easy to use and great prices!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Beats the competition
on February 1, 2023
Posted by: AbbyPlace
from Ohio
Bought late last year. Easier to install and cheaper to subscribe and maintain than conpetition.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use and clear picture
on February 14, 2023
Posted by: mm787
from Austin, Texas
Gender:Female
[This review was collected as part of a promotion.] We received our Roku outdoor camera recently and have been really happy with it. The set up was easy and the picture is incredibly clear. We have it set up in our backyard near the door and the motion detector works really well. The only downside is that it is not wireless.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Disconnects and will not charge
on April 3, 2024
Posted by: thegolfward
from Branson, MO
The outdoor camera will not keep connection. Many customers have noted this. The inside camera is fine. Now the camera will not charge. I installed it four weeks ago. ROKU needs to address this issue.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hello there, this seems unusual, but we are here to help. Please be informed that the camera must be fully charged for 4 hours before use. If the Roku Outdoor Camera (Battery) does flash red when connected to a charging cable but the battery level still shows 0% in the app, this is likely not a hardware defect. tion. Try using a different power source and re-pair the Roku Outdoor Camera (Battery) with the Base Station. We also recommend contacting our technical support at https://support.roku.com/contactus for further assistance.
We're looking forward to your better experience!
Roku Customer Advocate
We're looking forward to your better experience!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on January 21, 2025
Posted by: Outside camera
from Harrogate Tennessee
I bought this because I am disabled and a older female who lives alone. This let's me know when someone is outside my home
I would recommend this to a friend!
Written by a customer while visiting roku.com