Customer reviews from roku.com
Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Average customer rating
4.2
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
173
4 Stars
31
3 Stars
13
2 Stars
8
1 Star
28
75%of customers recommend this product.
(
116 out of
154)
Customer Reviews for Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Customer Rating
1
No subscription service required?
on January 29, 2023
Posted by: Dlott08
from Santa Fe, NM
I would prefer to install SD storage or attache a USB to my router over subscription service please.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, February 1, 2023
Hi there, thanks once more for sharing your feedback with us. Please know that recording on a MicroSD card is a free feature—no subscription needed! Learn more about using a MicroSD card here: https://support.roku.com/article/7875140351383.
If there is anything that we can assist you with along the way, don't hesitate to reach us at support.roku.com. We hope that you continue to enjoy the new product line up.
Welcome Home!
Roku Customer Advocate
If there is anything that we can assist you with along the way, don't hesitate to reach us at support.roku.com. We hope that you continue to enjoy the new product line up.
Welcome Home!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Great Camera, Bad UX
on October 21, 2022
Posted by: Extremely Technical Perso
from Boise,ID
Bought to replace cameras so i could view events on my roku devices. That was a total loss. Requires smart phone just like OEM product, sure you can watch it live and you get notifications, but if you want to look at past events, you are out of luck
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, October 24, 2022
Hi there, thanks for taking a moment to share your feedback. Our team is always on the lookout for new ways to improve our products and will continue to add new integration features to our Roku OS Cameras app. We’ll be sure to pass your comments along to our product team. Thank you!
Written by a customer while visiting roku.com
Customer Rating
4
Good camera, need a subscription to use it all
on January 23, 2023
Posted by: Carrie S.
from Missouri
Gender:Female
[This review was collected as part of a promotion.] Pretty nice security camera and the set up was easier than I expected, though it takes a couple of days to tweek all the options for each area so you don't get too many alerts. I do feel safer having it now, but the restrictions on features (especially using the ap) that requires a subscription to use all the options is really frustrating. Nobody needs another monthly fee right now and it feels sneaky that they put that in very small print on the box. Overall, I like the security and sense of peace it gives me, but not sure how long I'll keep paying a fee to use all the features.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, January 23, 2023
Hi Carrie, thanks so much for taking a moment to share your feedback with us. We understand that some households may prefer to use the devices without a subscription and for this reason, there are many features built in—all for free! Enjoy taking advantage of automatic motion & sound detection, instant snapshot alerts, and real-time access to your live feed footage in HD. You'll also enjoy smoke & CO notifications, customizable detection zones, a built in siren, clear two-way audio, and more.
We hope that you continue to your new Roku Smart Home products and don't hesitate to visit us online at support.roku.com to learn more about all of the available features. Thank you!
Roku Customer Advocate
We hope that you continue to your new Roku Smart Home products and don't hesitate to visit us online at support.roku.com to learn more about all of the available features. Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on April 21, 2025
Posted by: Ashley H
They are great! I would highly recommend these to anyone.
Written by a customer while visiting roku.com
Customer Rating
1
Waste of money!
on September 2, 2025
Posted by: RJRoss
from Chicago
I purchased this battery camera and it keeps either losing connection or slow to connect even though the wireless signal is strong. I’m wasting hours trying to follow the instructions online and trying to get this foolishness to connect. I should have saved my money and went with Ring. I would give it a negative 10 stars if I could!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 3, 2025
Hello Rachel! We are sorry to hear about your experience. It is clear that this is not the experience we aim for our customers to have. We are aware of the issue, and our engineering team is currently working on a fix. In the meantime, if you haven't already, please try testing the web app to see if you can view the livestream. Please refer to this article: https://support.roku.com/article/28486793641111. If it works on the web app but not on the Roku Smart Home app, please delete and re-download the app and try again. If the livestream is not working on both the mobile and web app, restart the camera and move it closer to the router, then try again. If the issue persists, please don't hesitate to reach out to us at https://support.roku.com/contactus. Rest assured, we will definitely pass your feedback along to the product team. We look forward to providing you with a better experience. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Live feed only after 30 days
on December 3, 2023
Posted by: Live feed only after 30 d
from Columbus NE
Our other cameras will still support saving videos from motion without an ongoing subscription. This is trash to us now.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Roku outdoor camera
on May 5, 2025
Posted by: Carol B
It's just like you say it is it works great it gives a good picture the clarity is super you can move it around in any direction you want I really love it I would like to get some more but right now can't afford it but it's a great product
Written by a customer while visiting roku.com
Customer Rating
5
Great Connectivity
on October 30, 2022
Posted by: Momontherun68
from Allison Park Pa
Gender:Female
[This review was collected as part of a promotion.] I just love this camera it has great connectivity outside no problem with it staying connected battery has a long life but the absolute best part about this is catching all of those moments in the yard of our kids playing. We have two girls and they are always outside either playing soccer or doing TikTok‘s so it’s great being able to catch those moments of them being silly and having fun. It is a great feature though to have for security also you’re able to see clearly at night time and hook up to our smart TV took less than five minutes.
I would recommend this to a friend!
Written by a customer while visiting roku.com