Customer reviews from roku.com
Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Average customer rating
4.2
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
173
4 Stars
31
3 Stars
13
2 Stars
8
1 Star
28
75%of customers recommend this product.
(
116 out of
154)
Customer Reviews for Roku - Battery Camera for Easy Home Monitoring 1080p HD, Rechargeable, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Customer Rating
5
Felt unsafe now we don’t.
on February 2, 2024
Posted by: A Suburban Family
from Boston
We got this a couple nights ago.
Easy to install.
We had two men in hoodies try to break into our garage at 4:30 am. A neighbor saw their flashlight in her bedroom window and woke up and that scared them.
She called to tell us or we would have been in bed sleeping and could have been beaten or worse by home invaders.
We got this product and it was easy to install and went right to our phone. We slept better. I’m going out today to get a coupe more for other sides of the house.
It just helped with our peace of mind.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on November 28, 2022
Posted by: Katastrophicfox
from Selmer Tn
Gender:Female
[This review was collected as part of a promotion.] So I waited a bit before writing this review because of the last camera I had through another company, I gave great reviews right off and then the issues started. First it's easy to install. Not everyone is super tech savvy so you don't need to be a rocket scientist to figure out. It comes with absolutely everything you need to install minus a screw driver. It connects to your phone and app, makes it much easier to keep up with. And you don't have to pay extra for it to work. You can connect it to your roku TV and see any movement day or night. Itbis weather proof, so no rain, sleet or snow will cause issues. Long battery life, haven't had to charge it once. And had amazing video quality. Definitely a good idea to have around your home.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very Satisfied
on October 11, 2023
Posted by: Crystal
from Webster, Fl
I have purchased both the wireless outdoor and wired outdoor and am very pleased with both. Clear pictures and great nigh vision.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Not Winter Friendly
on February 25, 2023
Posted by: Rocko08
from Odessa, MN
A one star rating because with an operating temperature of -5ºF and if you live in the Upper Mid West, this camera is not going to perform during the winter months where the temperatures often fall below -4ºF. Not only the camera itself but the battery is not going to give you a reasonable duration of performance in that kind of temperature. The wired camera will help with the power problem but still the wired camera also has an operating temperature of -5ºF. I don't even know how you can differentiate the two camera system's camera operating temperature since I am sure the cameras themselves are the same.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Complete trash
on October 4, 2023
Posted by: Jeffery
from Compton
Disconnects constantly and it it’s incredibly hard reconnect it, it just complete trash
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, October 24, 2023
Hi Jeffery, thanks for taking a moment to share your connection issues with us. We would like to help! You have performed many of the basic troubleshooting steps, which is a great start. Double-check that your phone is not connected to a VPN and that you are using a 2.4 GHz connection rather than a 5 GHz network. Should it continue, please submit a log within the light bulb Settings tab and write down the log ID just in case you have to send it in to support. If the bulb continues to lose connection, please contact us directly at support.roku.com/contactus so we can help you find a solution. Thank you! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Buy something else
on March 13, 2023
Posted by: Jojo
from Montana
This camera will not notify you until a second before someone knocks on your door. Does not notify when someone pulls in the driveway. Works good if you watch it live, but if you want to be notified when someone is walking or driving into your driveway, forget it. It’s useless. Not happy and Roku will not refund. Crappy support.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Difficult to use this camera outdoors
on January 8, 2023
Posted by: Out1
from Palm Coast, FL
Just received the battery version & tried to install. Since the base station must be WIRED to the router & the base station must be within 6 FEET of the camera, both the router & the base station need to be close to the outside wall. VERY LIMITING. Inside cameras connect directly to wifi & these should too. I do like my inside camera. Returning the outside camera.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, January 18, 2023
Hi there, we appreciate your feedback and we'd like to help!
Your Roku Outdoor Camera only needs to be within 6 feet of the base station during setup and pairing. Once the camera and base station are synced, feel free to more your Outdoor Camera to your desired location—only needing to bring it closer to the base station location if you notice poor connectivity performance.
We'd also like to share that after you successfully set up your base station using a wired connection, you can switch it to a Wi-Fi connection, which will further increase the reach of your Outdoor Camera.
If there is anything we can assist you with along the way, please visit us online at https://support.roku.com/article/7869544173719 or support.roku.com/contactus so that we can help you directly.
Thank you for trying out our new product line and Welcome Home!
Roku Customer Advocate
Your Roku Outdoor Camera only needs to be within 6 feet of the base station during setup and pairing. Once the camera and base station are synced, feel free to more your Outdoor Camera to your desired location—only needing to bring it closer to the base station location if you notice poor connectivity performance.
We'd also like to share that after you successfully set up your base station using a wired connection, you can switch it to a Wi-Fi connection, which will further increase the reach of your Outdoor Camera.
If there is anything we can assist you with along the way, please visit us online at https://support.roku.com/article/7869544173719 or support.roku.com/contactus so that we can help you directly.
Thank you for trying out our new product line and Welcome Home!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to set up, good quality video
on July 28, 2023
Posted by: Dennis37
from Mesquite, NV
Got this as a gift, very happy with its performance
I would recommend this to a friend!
Written by a customer while visiting roku.com