Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(1,430 Reviews)
Rating breakdown 1,430 reviews
5 Stars
1,026
4 Stars
316
3 Stars
47
2 Stars
15
1 Star
26
Customer Reviews for Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
Frig Love
on January 15, 2023
Posted by: VegLove
[This review was collected as part of a promotion.] Although I have only had my new refrigerator a few weeks, I am very pleased to report I have had zero operational issues with it. I am particularly pleased with the interior design. Although it is the same size as my previous refrigerator, I have far more space for storing produce. I now have 3 drawers rather than only 2! That simple design element has huge storage and access ramifications. So much better than my previous frig. Kudos to your design team.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Review
on January 16, 2023
Posted by: G Christopher
[This review was collected as part of a promotion.] Very nice spacious refrigerator. Very happy with purchase
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space
on January 19, 2023
Posted by: JXC06
[This review was collected as part of a promotion.] I've had this refrigerator for about 3 weeks. So I can't speak to the longevity of it. And I will say that the door shelves do seem to be thin plastic so hoping they hold up.
But so far I really like it. There is alot of storage space and I like the deli / meat drawer. It goes the whole length of the shelf which is nice. And it has two deep crisper bins.
As the description says it is a 20 cf fridge with dimensions of most other 18cf. The extra space is noticed and appreciated.
Again, so far very happy with it and my hope is that it holds up.
But so far I really like it. There is alot of storage space and I like the deli / meat drawer. It goes the whole length of the shelf which is nice. And it has two deep crisper bins.
As the description says it is a 20 cf fridge with dimensions of most other 18cf. The extra space is noticed and appreciated.
Again, so far very happy with it and my hope is that it holds up.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Product Improvement doesn't work well
on January 20, 2023
Posted by: Ian99
I sent a review earlier this week and I got an email from Frigidaire saying that they “moderated” my review and could not post it for the reason (note singular) listed below – they list eight reasons:
Mention a competitor
Includes personally identifiable information
Mentions shipping complaints
Including inappropriate media
Contains a URL
Product is obsolete
Is vague or needs more detail
Includes profanity
Mention a competitor
Includes personally identifiable information
Mentions shipping complaints
Including inappropriate media
Contains a URL
Product is obsolete
Is vague or needs more detail
Includes profanity
I have reworded my review/complaint below but they might still find fault with it because it is negative and they sure don’t want any negative comments. Maybe if they take it down again, they can be more specific about why.
We bought model FFTR2045VW because we have the same fridge back home. When we got delivery of this new fridge from where we bought it, the doors would not swing closed. After reading the poor user manual, I determined that the tip preventers had not been unscrewed to floor level so that the front of the fridge would be 1/4" higher. After doing that, the doors would start to swing close but would "catch" when they were still about 6" open. I had a chat with some Frigidaire rep on line and spelled out the problem. I was given a dispatch ticket number and told to call a "local" authorized appliance repair service. I did and they sent out a technician over a week later. When he saw the problem, he said that it was a very common problem that was caused by a "fix" that Frigidaire had come up with after people complained that their door would not close all the way. So the "ingenious" fix was to put some sort of "cam" on the hinges for both doors that will cause the door to be pulled shut once the cam has been overcome. Here's what the feature says about this model "Avoid spoiled food and soupy ice cream with our auto-close doors, which ensure your doors are never left slightly open by automatically closing once the door is ajar 5” or less". So instead of leaving the door slightly open an unattended door that starts to close, will hit the "cam" and remain 5" open instead. How BRILLIANT! Take a bow you incompetent design engineer. And, why wouldn't the online chat people be told about this common complaint and know that the authorized repairman can't do anything except collect the warranty fee from Frigidaire? Looks like the company will lose money on this sale --- and maybe they should take it out of the Brainiac's pay. Really disappointed in a once classy company.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, January 23, 2023
Hello, Ian99. We appreciate your candid feedback. We take pride in making sure our products are made with the most sophisticated process and parts to guarantee top quality for all our consumers. Based on your product information, there is no data supporting ongoing concerns with this model. Lastly, we are trained to handle general troubleshooting questions. For any issues that may seem challenging concerning installations, we recommend an authorized service provider who is trained in diagnosing and repairing our appliances. Should you need us, feel free to reconnect via Live Chat! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge space
on January 22, 2023
Posted by: Kqcqx2
[This review was collected as part of a promotion.] Tons of refrigerator space on this model. It keeps things cold and works great! Freezer is on the smaller side but it freezes as expected
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge, not so great ice maker
on January 23, 2023
Posted by: VB retiree
[This review was collected as part of a promotion.] This model fits our needs but the icemaker sure falls short. Looking at reviews for it gives it a 2 out of five. It does work but is slow. We even tried lowering the freezer temps like the instruction says. I did note Frigidaire has since discontinued thismodel icemaker. We were not told this when purchasing.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge
on January 23, 2023
Posted by: Judbob
[This review was collected as part of a promotion.] I love the deep pocket door and the full width deli drawer!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 23, 2023
Posted by: sportcoat
[This review was collected as part of a promotion.] i love my new refrigerator thank you very much
Written by a customer while visiting frigidaire.com