Customer reviews from frigidaire.ca
Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
45
4 Stars
29
3 Stars
8
2 Stars
1
1 Star
1
90%of customers recommend this product.
(
73 out of
81)
Customer Reviews for Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
4
Fridge
on August 28, 2024
Posted by: Nandz
It’s an okay fridge if you are looking for a affordable one
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Poor Craftmanship
on August 26, 2024
Posted by: dieg
It works which perhaps matters most. However, there are signs of poor craftmanship, for example, one can see the glue where the inside cladding is attached to the body and there are gaps (note that this meant for storing food!).Other example, on top where freezer door can be switched to the other side, holes are covered by duct tape..
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, August 27, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not meet your expectations. We want to know more about your concerns with the product design also we would like to see photos of the issue you have mentioned so we can further review. Kindly be in the lookout for the email we sent.
For your reference, you can also reach out to us to reach out us via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
For your reference, you can also reach out to us to reach out us via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
NOT TOO GREAT
on August 12, 2024
Posted by: HSMHSM
I got this fridge under the government scheme.If i would have to buy this from my pocket then I would not have gone for it . First of all, it does not have any special structure inside freezer to keep the ice cube trays so you have to just make space for them somehow along with other items like frozen veggies and fruits packets. It has a provision at the back to attach water supply to make ice cbes, i guess, somehow, but nobody gave us any concrete information about that.Secondly, in the fridge its way too difficult to remove the shelves to adjust their height as per your needs.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 13, 2024
We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention.
It is so unfortunate that you have had this experience with your new top-freezer refrigerator in such a short time, and I can understand your disappointment. We take great satisfaction in meeting your high standards for quality, and please accept our sincerest apologies for any inconvenience this may have caused.
One of our main goals is customer satisfaction, and we would be happy to look at the options we have available to address your concerns. When the time permits, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new top-freezer refrigerator in such a short time, and I can understand your disappointment. We take great satisfaction in meeting your high standards for quality, and please accept our sincerest apologies for any inconvenience this may have caused.
One of our main goals is customer satisfaction, and we would be happy to look at the options we have available to address your concerns. When the time permits, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Spacious
on August 7, 2024
Posted by: Sareen
For that price point, we got a spacious fridge with amazing cooling.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
No light in top freezer
on August 2, 2024
Posted by: Dutchie
There is no light in freezer . Seems rather outdated not having one.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 5, 2024
Thank you for providing us with your feedback and for bringing this to our attention.
It is so unfortunate that you have had this experience with your top-freezer refrigerator in such a short time, and we can understand your disappointment. It's important for us to hear if our products are meeting our consumers' expectations. We strive to produce quality products, and your feedback does not go unnoticed, in particular with the interior lighting in the freezer compartment. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed or assistance with the appliance, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your top-freezer refrigerator in such a short time, and we can understand your disappointment. It's important for us to hear if our products are meeting our consumers' expectations. We strive to produce quality products, and your feedback does not go unnoticed, in particular with the interior lighting in the freezer compartment. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed or assistance with the appliance, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my new fridge
on July 23, 2024
Posted by: Satisfied in Surrey
Love the layout of this fridge with the the multiple deep shelves on the door and the clear drawers/bins inside all make it so easy to quickly see everything inside. Seems to be so much larger than my old fridge even though they're the same exterior size. Also the fact that I can adjust shelf position in the freezer compartment is a big plus (and could even add another shelf which could be handy for ice cubes etc.)
Note: The clear shelves and bins also make the interior of the fridge so much brighter
inside.
Note: The clear shelves and bins also make the interior of the fridge so much brighter
inside.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
A good fridge, i DO wish it had a light in the freezer.
on July 19, 2024
Posted by: Numbereight
Received the fridge thru a program from b c hydro in B C. Very much appreciated!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Spacious fridge at an affordable price
on July 18, 2024
Posted by: HeatherM21
We’ve had our new fridge for a few weeks and really like how much space we have. Our previous fridge was very similar but this one has a lot more space, especially on the door.
I wish the freezer had a light, I do miss that feature.
We’ve also noticed that if you let the fridge door close with some force, it pops the freezer door open briefly, and one time the freezer door didn’t close tightly. Definitely wish the freezer door held tighter in that regard.
The fruit and veggie drawers slide very smoothly on the gliders. I wish the deli drawer opened as effortlessly.
All-in-all, we are happy with our new appliance!
I wish the freezer had a light, I do miss that feature.
We’ve also noticed that if you let the fridge door close with some force, it pops the freezer door open briefly, and one time the freezer door didn’t close tightly. Definitely wish the freezer door held tighter in that regard.
The fruit and veggie drawers slide very smoothly on the gliders. I wish the deli drawer opened as effortlessly.
All-in-all, we are happy with our new appliance!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca