Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(1,430 Reviews)
Rating breakdown 1,430 reviews
5 Stars
1,026
4 Stars
316
3 Stars
47
2 Stars
15
1 Star
26
Customer Reviews for Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
Love the Refrigerator, In Spite of Some Minor Issues
on March 21, 2026
Posted by: joegrass
[This review was collected as part of a promotion.] First the good things about the refrigerator. My white unit is a really nice-looking unit both inside and out. LED lighting makes the interior shine. Who cares about a light in the freezer; my garage lighting provides enough ambient light so that every part of the freezer is visible. There is plenty of storage in the refrigerator part for all my water bottles, soda, beer, wine and food leftovers. The fully adjustable shelves are great. The drawers are a bit flimsy, but they are totally functional and are perfect for this garage unit. The manufacturer must still keep making improvements to this model since the common complaint regarding the doors popping open when you close one is no longer valid. The doors close perfectly and don’t pop open when either is closed. That problem is fixed.
OK, now the “not so good.” As some others have indicated, the temperature controls don’t seem to do anything. The fridge portion always runs at 29-32 degrees and the freezer at about 0 degrees. Thinking the fridge is running too cold, I lowered the refrigerator compartment temperature control. No matter where I set the control, the food compartment doesn’t seem to change its temperature. At this point I am not too concerned since my water bottles are still staying liquid. Maybe this is what happens when the refrigerator is in a cold environment. It is still winter here and the ambient temperature in the garage is in the low 40’s. Perhaps in the summer, the temps will increase to a more normal range. So I can’t control the temperature, but so far, it doesn’t seem to matter.
Next, when the door is reversed, you are left with three sharp screw holes on the top of the fridge where the old bracket was screwed in. Frigidaire should supply a pop in cover or at least some white screws to go in the holes. Lastly, the front wheels are on brackets that permanently protrude from the bottom of the fridge. These brackets are used to support the bottom of the door depending on how it opens. The unused hinge protrudes from the bottom of the fridge and is not esthetically pleasing. There is always one sticking out depending on which side the bottom of the door rests on. The hinge design should be modified so this bracket can be pushed back so it doesn't stick out. See the picture.
Overall though, in spite of the refrigerator’s minor shortcomings, we are happy with the fridge and it is a really nice garage ready unit that we would highly recommend.
OK, now the “not so good.” As some others have indicated, the temperature controls don’t seem to do anything. The fridge portion always runs at 29-32 degrees and the freezer at about 0 degrees. Thinking the fridge is running too cold, I lowered the refrigerator compartment temperature control. No matter where I set the control, the food compartment doesn’t seem to change its temperature. At this point I am not too concerned since my water bottles are still staying liquid. Maybe this is what happens when the refrigerator is in a cold environment. It is still winter here and the ambient temperature in the garage is in the low 40’s. Perhaps in the summer, the temps will increase to a more normal range. So I can’t control the temperature, but so far, it doesn’t seem to matter.
Next, when the door is reversed, you are left with three sharp screw holes on the top of the fridge where the old bracket was screwed in. Frigidaire should supply a pop in cover or at least some white screws to go in the holes. Lastly, the front wheels are on brackets that permanently protrude from the bottom of the fridge. These brackets are used to support the bottom of the door depending on how it opens. The unused hinge protrudes from the bottom of the fridge and is not esthetically pleasing. There is always one sticking out depending on which side the bottom of the door rests on. The hinge design should be modified so this bracket can be pushed back so it doesn't stick out. See the picture.
Overall though, in spite of the refrigerator’s minor shortcomings, we are happy with the fridge and it is a really nice garage ready unit that we would highly recommend.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Good day, Joegrass! Thank you for sharing such a detailed and thoughtful review of your Frigidaire refrigerator! We’re glad to hear that you’re enjoying the LED lighting, ample storage, adjustable shelves, and the improvements made to the door design. It’s wonderful that the refrigerator is meeting your needs in your garage and that you would highly recommend it.
We appreciate your feedback on the temperature controls, door reversal holes, and the bottom hinge brackets. Your observations are valuable and help us continue to improve our products. Regarding the temperature control, ambient conditions in your garage can indeed affect how the unit maintains temperatures, especially in cooler months.
If you have any additional suggestions, comments, or concerns, or if you’d like assistance with any of the issues you mentioned, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your detailed feedback, and we hope you have a great rest of your day!
- Maico
We appreciate your feedback on the temperature controls, door reversal holes, and the bottom hinge brackets. Your observations are valuable and help us continue to improve our products. Regarding the temperature control, ambient conditions in your garage can indeed affect how the unit maintains temperatures, especially in cooler months.
If you have any additional suggestions, comments, or concerns, or if you’d like assistance with any of the issues you mentioned, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your detailed feedback, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on March 22, 2026
Posted by: stamper2
[This review was collected as part of a promotion.] This is a nice refrigerator which is rated as "garage-ready". I thought that getting the black one would reduce the probability of it attracting dust. Seems untrue. We'll see. This is meant for the garage, which one would expect to have more dust than a kitchen. Also, it would have been appreciated if it had included a heater so it would REALLY be garage-ready for places where the temperature DOES get below 45 degrees. And with an adjustable external thermostat to control the heater. These would add little to the cost if just included, and a real value-added.
It is also annoying that this contest refuses to accept a valid email address containing a +. That is just lazy or poor programming.
It is also annoying that this contest refuses to accept a valid email address containing a +. That is just lazy or poor programming.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hi there, Stamper2! Thank you for sharing your detailed feedback. We’re glad to hear that you find your garage-ready refrigerator nice overall. We appreciate your insights regarding dust accumulation and the potential value of a built-in heater with an adjustable external thermostat—these are thoughtful suggestions that help us understand our customers’ needs better.
Regarding the contest email issue, we apologize for the frustration caused by the limitations in our system. Your input is valuable, and we will share it with the appropriate team for consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Regarding the contest email issue, we apologize for the frustration caused by the limitations in our system. Your input is valuable, and we will share it with the appropriate team for consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Complete Kitchen
on March 24, 2026
Posted by: Grandma70
[This review was collected as part of a promotion.] The last appliance we needed to have a complete updated kitchen was a new refrigerator. This one is perfect!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 25, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire refrigerator completed your updated kitchen perfectly. We hope it brings convenience and enjoyment for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional
on March 25, 2026
Posted by: DVGarcia
[This review was collected as part of a promotion.] I really like this refrigerator. We bought it for our office and so far, it's working great. It is also very spacious, and it is cooling very well.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 27, 2026
Hi DVGarcia,
Thank you for sharing your experience—we’re so glad to hear you’re enjoying your refrigerator! It’s great to know it’s working well for your office, providing plenty of space, and cooling as expected.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30am – 8pm ET. We’re always here to help.
— Reed
Thank you for sharing your experience—we’re so glad to hear you’re enjoying your refrigerator! It’s great to know it’s working well for your office, providing plenty of space, and cooling as expected.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30am – 8pm ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on March 25, 2026
Posted by: Peacefully
[This review was collected as part of a promotion.] Loving everything about this refrigerator. The only thing I would have loved, would have been a built-in butter compartment.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 26, 2026
Hi Peacefully!
Thank you for sharing your feedback—we’re thrilled to hear that you’re loving your new Frigidaire refrigerator!
We appreciate your note about the butter compartment. While this model doesn’t include a built-in space for butter, your suggestion is valuable, and feedback like yours helps guide future product designs and enhancements.
It’s wonderful to hear that overall the refrigerator is meeting your needs and making a positive difference in your kitchen. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your feedback—we’re thrilled to hear that you’re loving your new Frigidaire refrigerator!
We appreciate your note about the butter compartment. While this model doesn’t include a built-in space for butter, your suggestion is valuable, and feedback like yours helps guide future product designs and enhancements.
It’s wonderful to hear that overall the refrigerator is meeting your needs and making a positive difference in your kitchen. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Old Amana New Frigidaire
on March 28, 2026
Posted by: Querky
[This review was collected as part of a promotion.] the openness and spaciousness of the new frig is great. We are still getting used to having the compressor running continuously. Our biggest issue though is that the door has been popping back open after our attempts to close it. This is discouraging as our choice was guided by energy efficiency. The issue has resolved some during our first week of ownership, so we are hoping it was just a fluke and an adjustment issue on our part. We also miss not having a light in the freezer. The best thing though is that we have more room top and bottom, Another discovery though was that the bottom is much lower down than the previous frig so squats are encouraged. Shelf adjustments work well and the cheese drawer is nice and wide.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 1, 2026
Thank you for sharing your feedback, Querky! We’re glad to hear you’re enjoying the spacious design, flexible shelving, and added storage in your new Frigidaire refrigerator.
We’re sorry to hear about the door not always staying closed, the compressor sound, and the missing freezer light. We appreciate you bringing these concerns to our attention, and we’re glad to hear the door issue has already started to improve.
If you need further assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
We’re sorry to hear about the door not always staying closed, the compressor sound, and the missing freezer light. We appreciate you bringing these concerns to our attention, and we’re glad to hear the door issue has already started to improve.
If you need further assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator for My New Home—Quiet, Spacious, and Reliable
on March 28, 2026
Posted by: Bhavin
[This review was collected as part of a promotion.] I recently purchased this 20 cu. ft. Garage‑Ready Top Freezer Refrigerator for my new home, and it has been a great experience so far. The cooling performance is strong and consistent, and the fridge reaches the desired temperature quickly after loading groceries. The layout is simple but very practical, with plenty of shelf space and a roomy freezer.
One thing I appreciate is how quiet it runs—you barely notice it’s on. The build quality feels solid, and the finish looks clean and modern in the garage. For the price, it delivers excellent value, and I’m happy with how reliable it has been from day one.
Overall, this refrigerator does exactly what it promises. If you need a dependable garage‑ready unit with good capacity and smooth performance, this is a great choice.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your detailed feedback! We’re thrilled to hear that your 20 Cu. Ft. Garage‑Ready Top Freezer Refrigerator is performing so well in your new home.
It’s great to know that you’re enjoying consistent cooling, a practical layout with ample shelf space, quiet operation, and a solid build quality. We’re also glad the modern finish fits nicely in your garage and that you feel the refrigerator offers excellent value.
We appreciate your recommendation and are delighted that the unit has met your expectations from day one. Thank you for choosing our product, and we hope it continues to provide reliable performance for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that you’re enjoying consistent cooling, a practical layout with ample shelf space, quiet operation, and a solid build quality. We’re also glad the modern finish fits nicely in your garage and that you feel the refrigerator offers excellent value.
We appreciate your recommendation and are delighted that the unit has met your expectations from day one. Thank you for choosing our product, and we hope it continues to provide reliable performance for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Chill Experience
on March 29, 2026
Posted by: Jillicious
[This review was collected as part of a promotion.] My new refrigerator is actually 4 cf feet smaller than my previous model, but I swear it has more room! So happy with the design and accessibility to all shelves. Good stuff!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re thrilled to hear that, despite being slightly smaller in cubic feet, your new refrigerator feels more spacious and convenient.
It’s great to know that the design and accessibility of the shelves are making a real difference in your daily use. We appreciate you choosing our product and are glad it’s exceeding your expectations! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the design and accessibility of the shelves are making a real difference in your daily use. We appreciate you choosing our product and are glad it’s exceeding your expectations! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com