Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(1,430 Reviews)
Rating breakdown 1,430 reviews
5 Stars
1,026
4 Stars
316
3 Stars
47
2 Stars
15
1 Star
26
Customer Reviews for Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
1
on December 11, 2025
Posted by: Nevaeh
Refrigerator froze food and freezer wouldn’t go below 10 degrees no matter how the temp dial was adjusted. Freezer door popped open when I would close the fridge door. Stainless steel finish showed fingerprints and couldn’t be wiped off. I returned the refrigerator for another brand.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 12, 2025
Hi there! Thank you for sharing your experience with us, and I’m very sorry to hear about the issues you went through with your refrigerator. A new appliance should make your daily routine easier, not create the kind of frustrations you described. Having food freeze in the refrigerator section, a freezer that won’t reach the proper temperature, and a door that pops open are all problems that no one should have to deal with — and the difficulty with the stainless steel finish only added to that disappointment.
I completely understand why you chose to return the unit. You deserve an appliance that works reliably and fits your needs without constant troubleshooting. While we’re sorry we weren’t able to provide that for you this time, we truly appreciate you taking the time to let us know what went wrong. Feedback like yours helps us improve our design and quality for future customers.
If you ever decide to consider Frigidaire again, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
I completely understand why you chose to return the unit. You deserve an appliance that works reliably and fits your needs without constant troubleshooting. While we’re sorry we weren’t able to provide that for you this time, we truly appreciate you taking the time to let us know what went wrong. Feedback like yours helps us improve our design and quality for future customers.
If you ever decide to consider Frigidaire again, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well designed fridge for tight spaces!
on December 11, 2025
Posted by: Sagelady
[This review was collected as part of a promotion.] I bought this model because it was very similar to what I had been using and was happy with. The changes seemed to have made more space, especially useful on the door. it is easy to throw things in and then find them again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on December 12, 2025
Posted by: TutIam
[This review was collected as part of a promotion.] Bought this fridge as an extra. So far so good. Both the fridge and freezer are spacious. Nice deep door shelves. The fridge drawers are a little flimsy not robust and will possibly be an issue with cracking over time.
Otherwise a good product.
Otherwise a good product.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 12, 2025
Hello Tutlam,
Thank you for taking the time to share your feedback. We’re glad to hear that your Frigidaire 20 Cu. Ft. Garage Ready Top Freezer Refrigerator has been working well so far and that you’re enjoying the spacious interior and deep door shelves.
We also appreciate your comments regarding the fridge drawers. We understand the importance of durable storage components, and your feedback will be shared with our product team as we continuously work to improve our designs and overall customer experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your feedback. We’re glad to hear that your Frigidaire 20 Cu. Ft. Garage Ready Top Freezer Refrigerator has been working well so far and that you’re enjoying the spacious interior and deep door shelves.
We also appreciate your comments regarding the fridge drawers. We understand the importance of durable storage components, and your feedback will be shared with our product team as we continuously work to improve our designs and overall customer experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish modern looking
on December 12, 2025
Posted by: KadyK
[This review was collected as part of a promotion.] This refrigerator is quiet and is beautifully modern in the surface appearance. The shelves can be configured in numerous levels and the clear drawers make it easy to make food choices quickly. I enjoy the full width drawer that is shallow I placed in the middle configuration. It provides good space for snacks and slim items. Cheese snacks, lunch meats, bacon, etc fit perfectly. I added the ice maker and it fits well and produces ice frequently and plentifully. The freezer space is almost 1/3 of the overall refrigerator so buying food for longer terms is a great feature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!!
on December 12, 2025
Posted by: Duzie42
[This review was collected as part of a promotion.] I love my new refrigerator...it looks so modern and sleek and just the right size for me.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality garage-ready fridge
on December 13, 2025
Posted by: Andrew D
[This review was collected as part of a promotion.] We needed a garage-ready fridge for our growing family and Frigidaire delivered! This fridge is a good size and keeps everything just the right temperature. We like the space in the fridge and freezer, as well as the imdividual temperature control. Happy we made the purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on December 14, 2025
Posted by: Kentc
[This review was collected as part of a promotion.] Lots of space and quite a few features for the price point. We are very satisfied.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 15, 2025
Hello Kentc,
Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer is working great and that you’re enjoying its thoughtful features, including the interior light, floor indicator, door alarm, and Shabbos setting.
We’re also glad to know that the freezer’s reliability and performance have met your expectations, and we appreciate your decision to add a 3-year warranty for extra peace of mind.
Your feedback is greatly appreciated, and we’re thrilled that your new freezer is making life more convenient in your home. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for choosing Frigidaire!
Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer is working great and that you’re enjoying its thoughtful features, including the interior light, floor indicator, door alarm, and Shabbos setting.
We’re also glad to know that the freezer’s reliability and performance have met your expectations, and we appreciate your decision to add a 3-year warranty for extra peace of mind.
Your feedback is greatly appreciated, and we’re thrilled that your new freezer is making life more convenient in your home. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for choosing Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on December 18, 2025
Posted by: Mr Burgie
[This review was collected as part of a promotion.] Ice maker makes very small ice cubes
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 22, 2025
Hi there. We’re glad to hear your Frigidaire ice maker is working! The small ice cubes are designed to fit more easily in cups and glasses, and they’re great for faster chilling.
If you have questions about adjusting your ice maker or need support, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or connect via Live Chat on our website.
Best Regards,
Ruth
If you have questions about adjusting your ice maker or need support, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or connect via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com