Cheap and unable to reach customer support for weeks
on August 8, 2022
Posted by: Nate70
[This review was collected as part of a promotion.] This is cheaply made and we are unable to reach customer support. I keep calling and the automated system hangs up on me each time ( I have been trying for several weeks now). The chat function doesn't work as well. My freezer keeps getting covered with ice or my refrigerator keeps getting filled with water on the top shelf and bottom. It's a lot of water.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 9, 2022
Thank you for bringing this to our attention, Nate70! We regret that it's been challenging contacting us about your refrigerator leaking. This certainly isn't the experience that we would want for you and we would like to help. We see that you're currently working with our authorized technician and are confident that he will have your appliance working at its best in no time. If you need anything else, please feel free to Live Chat with us or contact us by phone. -Katrina
Very handful n lots of space!! Works perfect thanks a lot!!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 9, 2022
Hi, Fia37!
It's great to hear you're loving your new fridge! This model packs a lot of extra storage space while fitting into the same cutout as the next size down, and the EvenTemp Cooling System ensures that every inch of that space is perfectly cold. We would love to hear more of your feedback and see how we may earn a 5-star review from you in the future!
[This review was collected as part of a promotion.] Love my new friigidaire the space inside is bigger than my previous refrigerator. The temperature keeps my food so much fresher for a much longer time