Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
1,062
4 Stars
320
3 Stars
48
2 Stars
15
1 Star
26
Customer Reviews for Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
1
Junk
on September 2, 2023
Posted by: Greg661956
Bought this refrigerator in April, 2023. It worked fine for about three months. I'm a truck driver and not at home. When I arrived home, the compressor had stopped working and everything in the refrigerator had gone bad. So I cleaned it up, and that took a while to get the smell out, unplugged it and plugged it back in. Now it is working fine again. Came home three weeks later and the compressor is out again. Getting rid of this piece of junk.
Response from frigidaire.comBy Christian , Online Outreach Specialist, September 6, 2023
Hi Gregory!
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible do not buy
on September 2, 2023
Posted by: Dawna92
[This review was collected as part of a promotion.] This is a horrible fridge is is the same size as my old fridge on the outside but the freezer is 10 times smaller and i have had it set up for 24 hours on cold and it is still excessively hot. All my food in there is bad now.
Response from frigidaire.comBy Angel, Online Outreach Specialist, September 4, 2023
Hello, Dawna92!
We know how important it is to have customer service you can count on, and we want to help make this right. Regarding no cool issues, we recommend for you to check and verify if unit plugged in and has power going to it. If the unit is not plugged in, please plug it in. Try to rest the GFCI if you are using GFCI. Adjust Temp Control to recommended settings. If the unit is located in a location where the temperature is lower than 53 degrees (Garage, Mudroom, Laundry Room, Outdoor Storage). Some units will require a garage kit. Some new units do not require a garage kit however, please set the unit to the coldest setting. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! -Angel
We know how important it is to have customer service you can count on, and we want to help make this right. Regarding no cool issues, we recommend for you to check and verify if unit plugged in and has power going to it. If the unit is not plugged in, please plug it in. Try to rest the GFCI if you are using GFCI. Adjust Temp Control to recommended settings. If the unit is located in a location where the temperature is lower than 53 degrees (Garage, Mudroom, Laundry Room, Outdoor Storage). Some units will require a garage kit. Some new units do not require a garage kit however, please set the unit to the coldest setting. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Product
on September 2, 2023
Posted by: stardreamsstarsky
[This review was collected as part of a promotion.] Clean, well maintained , great service, product services was amazing quality and the shipping service arrival was well handled with cool employees!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not as roomy as my older model
on September 1, 2023
Posted by: KTHH
[This review was collected as part of a promotion.] I’m not too thrilled with this fridge! The deli/meat bin is way too large and takes up too much space that there doesn’t seem to be enough room! Almost all of the storage is in the door!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 30, 2023
Posted by: 02639
[This review was collected as part of a promotion.] Works great. Very quiet
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire FFHT2045VB
on August 29, 2023
Posted by: AnneTerry
[This review was collected as part of a promotion.] This is the best refrigerator we've ever bought! We highly recommend Frigidaire products, especially this refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on August 29, 2023
Posted by: Very much upset
I am very much displeased with Frigidaire at this time. I bought this fridge because I have the same one in my coop and it worked very well so I bought another one and it came factory defective with a leak and they refused to do anything about it. Just over a month and I am still under warranty. And yet here I am without a refrigerator.
Response from frigidaire.comBy John, Online Outreach Specialist, August 30, 2023
Hi there, our valued customer. We feel terrible to hear that you’re having this experience with your new refrigerator. We show that you were able to reconnect with our Customer Care Team and already explained to you the coverage of your warranty. Should you ever need any assistance or have any additional concerns, feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2023
Posted by: Tink16
[This review was collected as part of a promotion.] The new refrigerator is keeping a constant temperature and runs very quietly. I love the wide door storage and having the wide narrow drawer in the middle is really handy. The price was very reasonable too. I would definitely recommend this refrigerator.
Written by a customer while visiting frigidaire.com