Customer Reviews for Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - White
Customer Rating
5
This refrigerator/ freezer really gets cold.
on November 3, 2024
Posted by: Rocnrichy
[This review was collected as part of a promotion.] While our Samsung barely got down to 40 degrees. This new Frigidaire got down to 36 with plenty more cooling power to spare. The freezer easily could get down to -20 degrees. Just what you should expect. Nice.
[This review was collected as part of a promotion.] So far so good.. except the freezer light stopped working after a few days. I am also experiencing a smell from the fridge even though there is no old food or open containers in there.
Response from frigidaire.comBy Christi, Online Outreach Specialist, November 4, 2024
Hello, Quita242. Thank you for your feedback! We’re glad to hear things are mostly going well with your new fridge, though we’re sorry to learn about the issues with the freezer light and the odor. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi
[This review was collected as part of a promotion.] I bought it because it was cheap. The compressor went out on our first Frigidaire after 1 year but I thought what are the odds of it happening again.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 1, 2024
Thank you for sharing your experience with us. We understand that purchasing a refrigerator is a significant investment, and it’s important to have confidence in the product you choose. We are sorry to hear about the issues you faced with your previous Frigidaire refrigerator. While we strive to provide quality appliances, we know that occasional problems can occur. We appreciate your decision to give our products another chance, and we hope this new unit will meet your expectations. If you encounter any issues or have any questions regarding your refrigerator, please don’t hesitate to reach out for assistance. Our customer support team is available via live chat or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We are here to help ensure your appliance performs well and to address any concerns you may have. Thank you for choosing Frigidaire, and we look forward to assisting you! - Maria
[This review was collected as part of a promotion.] The fridge lacks temperature indicators in the freezer and refrigerator sections which would have been most useful. Had to buy thermometers separately.
Response from frigidaire.comBy Chris, Online Outreach Specialist, October 31, 2024
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations, and we understand your frustration. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] We needed a new fridge and we decided on the Frigidaire. So far everything is working great. We ended up getting the ice maker attachment which works fantastic. This model has a lot of interior space which is a plus for our family.
[This review was collected as part of a promotion.] No, they don't make things like they use to but this refrigerator is top notch. Holding so much more than our old one yet fitting in the same place. i hope this will be our last refrigerator. so quiet, so nice . Thank you, On a personal note when I was a child you didn't get a refrigerator, you got a frigidaire! The brand speaks for itself