Customer reviews from kitchenaid.com
KitchenAid - 30 inch Wide 4 element Built-In Downdraft Electric Induction Cooktop with Quiet Ventilation - Black
Average customer rating
4.4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for KitchenAid - 30 inch Wide 4 element Built-In Downdraft Electric Induction Cooktop with Quiet Ventilation - Black
Customer Rating
5
New to Induction
on July 29, 2026
Posted by: SaRay
[This review was collected as part of a promotion.] Love the new cooktop! The touch screen is easy to use, it heats up quickly, and is simple to keep clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful
on July 24, 2026
Posted by: Happy Chuck
[This review was collected as part of a promotion.] This was my first time using induction although I already had the correct cookware. I was using an older Jenn Air electric cooktop but wanted the speed and convenience of gas without the health risks and high cost. The Kitchen Aid is wonderful. It has taken me a while getting used to the speed, since you can't put a pot of water on to boil then do something else for 10 minutes while it boils. So, I have to arrange the meal sequence to fit the cooktop speed. The food cooks beautifully, the clean-up is a breeze especially with the exhaust screen going in the dishwasher, and the burner is only warm to the touch afterwards. It is very quiet except for the exhaust fan, and that is automatic but can be turned off or down. The exhaust fan is the strongest one I have ever worked with. No scratches so far and we both love the no knobs and no rim look. I did have a 3.5-inch steel bottom saucepan that the cooktop would not consistently recognize, but I had larger ones I could use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Luxury vibes 😍
on May 2, 2026
Posted by: LouzebyD
[This review was collected as part of a promotion.] I’m so excited to try this new cooktop!! All I can say now is the glass is very shiny, looks beautiful couldn’t do the installation by myself but once it’s done it instantly upgraded my kitchen super modern. Easy to clean, temperature control is precise, it heats up fast! So far that’s the only thing I can say I will use more and come back if any changes to keep you guys updated!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Just what we wanted
on December 25, 2025
Posted by: Dinah Lou
from Pensacola, FL
[This review was collected as part of a promotion.] Took a little getting used to but after getting it figured out it is a dream to use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Good idea, poor execution
on November 16, 2025
Posted by: Brett71
from Portland, OR
We bought this cooktop after hearing great things about induction. Our prior cooktop was also a Kitchenaid, but was a standard electric model. Induction does work great and heats quickly and evenly. Our issue is with the general quality of this product, especially given the price. Within two days of installation the cooktop is scratched from normal use; we didn't have issues like this with our last cooktop. The quality of the ceramic is poor and I'm concerned that within a year it's going to look terrible. The user interface is also poorly designed. The touch interface doesn't come close to the ease of use of modern technology. When you touch it doesn't always register, and the layout is not great. My wife and I both work in tech and expect better for such. high priced appliance (I work in software engineering, she's on the design side). This cooktop has ensured that our next stove will be gas with knobs and not Kitcheaid.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 19, 2025
Thank you for sharing your experience with us. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Private Message on Facebook at http://spr.ly/642979UXV or Direct Message on Instagram at http://spr.ly/642079UXn. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 841187.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com