Customer reviews from kitchenaid.com
KitchenAid - 30 inch Wide 4 element Electric Induction Cooktop with 5 Cooking Zones and Temp Cook Induction Technology - Stainless Steel
Average customer rating
4.2
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
19
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
2
50%of customers recommend this product.
(
6 out of
12)
Customer Reviews for KitchenAid - 30 inch Wide 4 element Electric Induction Cooktop with 5 Cooking Zones and Temp Cook Induction Technology - Stainless Steel
Customer Rating
5
So far so good.
on August 17, 2026
Posted by: Karl21
[This review was collected as part of a promotion.] Surprising how quickly the cooktop elements heat up. No issues, like the lock feature. We don't use the IOT feature, just one more piece of spyware. A high end cooktop without IOT would be great!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on August 13, 2026
Posted by: HSAnderson
[This review was collected as part of a promotion.] Product was hard to use. Burners would not turn on unless using app on phone. Surface scratched easily
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care, August 19, 2026
Thank you for sharing your experience with us. We regret to hear that your Electric Cooktop design is not living up to your standards. If you have any questions or concerns with your Cooktop, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24613030.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24613030.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice Overall
on July 23, 2026
Posted by: Jess46
[This review was collected as part of a promotion.] I love it mostly. I'm still learning how to operate it! I wonder if there is a way to stop it from turning on when I'm cleaning it? Wiping over the controls causes it to turn on. I don't like that. The controls are not easy to use. They could be redone to be easier.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
It’s Pretty
on July 19, 2026
Posted by: Penrak
We decided to go with all KitchenAid appliances when we did our Kitchen remodel. For the most part I’m happy with the microwave, dishwasher and oven. But I decided to give induction a try. Keep in mind I love to cook and I’m pretty good at it. I picked model KCIT730SBL01 the 30 inch. I ordered without looking at it in person. So the things I like: The glass top, cleans up easily. Much easier than my old glass top. But it ends there. If I could return it I would. Here are the issues I have. You have to first select a power on “button” to turn on, then put your pan on the burner and turn on that burner. This takes too long. Then, I have to monkey with the slide controls to try and get the Temperature set to the desired temp. Holy cow it’s frustrating, sometimes I can get it to work, sometimes not and then if you splatter grease on the controls, forget it, I can’t change the temp at all, burn bacon burn!! Then oops, I lift my pan up off the burner to add something or remove something whatever, dang, 2 seconds the burner powers off and I have to start all over again. I also can’t seem to use more than two burners at a time? I often have 3 to 4 pots and pans going at the same time, I haven’t figured that one out yet? So out comes my electric skillet, because I can’t get a third burner to turn on. Which back to the burners, if you have a big pot in the middle, makes for a very crowded cooktop if you attempt to add another pot. Once I was using the two smaller burners and wanted to add another pot, I kept getting an error message that my pot was too small for all the other burners!! I had to grab a bigger pot for 2 cups of gravy! Instructions and quick start guide are useless and hard to read. I had to call KitchenAid on how to turn the thing on because the Quick Start Guide says press and hold the Power button. There is nothing that says “Power” and there aren’t any “Buttons”! We need better pictures and details. I did not like having to go to the website to figure out how to print one that is blurry. Should be included with the stovetop. Also, with the controls being in the front, I clean as I cook and can’t tell you how many times I accidentally change the temp or turned the whole stovetop off by accident. The controls just don’t work, maybe I have cold fingers, I don’t know, but I’m very frustrated with them. I download the app thinking using the controls on my phone might be easier. First, why did I have to enter my wifi password, seemed strange. Second, it was more clicks then doing it manually and then once the burner is turned on to the desired heat. You tell me how I adjust it up or down on your phone. I couldn’t figure it out? Anyway 3 stars because it’s pretty. So, If you like to cook like me and can boil
more than water, do your research before buying this particular stovetop.
more than water, do your research before buying this particular stovetop.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Honestly would not buy again
on July 9, 2026
Posted by: Sinair
[This review was collected as part of a promotion.] I honestly would not buy again. The touch controls are so finicky and hard to use. Doesn’t register your finger for one, slow press, fast press, doesn’t really matter. More annoying is if water or anything splashes onto controls say from a boiling water pan which happens all the time since the controls are right next to the middle large burner, the controls go nuts and start beeping and shut off. If you wipe the water off, the controls go nuts because you touch the controls; you can’t win. If you set something on the controls, such as a pan or slide a pan over the controls, they start beeping and shut off. In addition the controls are not intuitive. It is difficult to fine tune the heat. The stove top is so shiny as well, it is difficult to see the controls with a light on above it. You think you turned something on and it will start beeping at you and shut off and you don’t know why. Second issue we have is the stovetop is very noisy at times when heating up pans. Not from the pans, but underneath the stovetop a loud buzzing is heard when you use the stove top. I like the induction instant on and instant off, kind of like gas, so that is a plus. But at this point that good feature doesn’t make up for the very finicky touch controls. Last issue is many times the stovetop won’t recognize the pan on the burner so it won’t turn on, just beeps at you. It is the same pan and if you move it to a different burner it will recognize it. The pans are fairly new as they were bought to be used with this stovetop so they are clean. We would rather just have knobs at this point that actually work. Maybe if the controls were on the side or more out of the way, that would help, but I doubt it. For as much as I spent on this stovetop, I obviously really want to like it, but we don’t.
It preheats very fast so that is a plus and boils water fairly fast.
It preheats very fast so that is a plus and boils water fairly fast.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care, July 14, 2026
Thank you for sharing your experience with us. We regret to hear that your Electric Induction Range design is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #984811.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #984811.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Best induction I’ve had yet…with some shortcomings
on June 21, 2026
Posted by: PapaPauley
[This review was collected as part of a promotion.] I’ve had 3 different induction cooktops. This if by far the best. Even cooking on the combined burner. Consistent temperature on all the burners and accurate temperature cooking on the temperature regulated burners. Fast water boiling. Drawback is the touch buttons which are slow to respond s and turn off burners when they get wet. Overall very happy with the cooktop
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Always consistent
on June 12, 2026
Posted by: Hey2
[This review was collected as part of a promotion.] I love my Kitchenaid cooktop. It cleans really easily. I also like the ability to use the app. This is so helpful when using the temperature setting. I am able to choose the food I am cooking and it sets the temp for me. I also love how fast it boils! I also appreciate how consistent it cooks things like scrambles eggs! I am a huge fan of induction cooktops!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Modern
on June 12, 2026
Posted by: Rebecca55
[This review was collected as part of a promotion.] It was different to start cooktop ,but knowing there are 2 modes to cook items,it's been easy. Even better it is easy to clean and that is 5 stars.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com