Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Temp Cook Induction Cooktop - Stainless Steel
Average customer rating
4.3
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
25
4 Stars
7
3 Stars
3
2 Stars
3
1 Star
1
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Temp Cook Induction Cooktop - Stainless Steel
Customer Rating
5
Still Learning but like it a LOT...
on October 16, 2026
Posted by: TomiTomi
[This review was collected as part of a promotion.] Our cooktop has been installed only a few weeks, but we are enjoying how well it handles our everyday cooking. A very nice surprise was the frying pan and pot/lid we received from KitchenAid. Don't know if it was a special thing or if it's standard, but really appreciate it. The "free" KitchenAid pans work noticably better than the Amazon 'Induction Cookware". We will be researching the best specs for induction pots & pans. Everything is cooking with more consistency and noticably less "splash". Still learning, but liking induction a LOT.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Who could make it so hard to turn on a stove?
on September 6, 2026
Posted by: joeb8
The touch screen hearkens back to the era of pre-Apply touch screens where you just about need to punch a hole through the screen to register a "touch". The UI to turn on the stove top and adjust temperature was clearly lead by an engineering team with no oversight from design. It's on par with an escape room but less fun. There's a way to do it, and I'm sure the ENG team knows that way, but have fun learning for yourself.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, September 9, 2026
Thank you for sharing your experience with us. We regret to hear that your Electric Induction Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 24858972, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 24858972, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Stovetop not working.
on June 16, 2026
Posted by: Jgg2801
[This review was collected as part of a promotion.] The large burner on my stove top is not working and stopped working about two weeks after I got it they're ordering parts for it but this shouldn't happen to a new appliance very disappointed
Response from kitchenaid.comBy Social Team, Consumer Care, June 22, 2026
Thank you for reaching out and sharing your experience with us. We are truly sorry to hear about the frustration and inconvenience caused by the large burner on your KitchenAid® Induction Cooktop not working properly. We understand how disruptive it is when a key appliance in your home isn't fully functional, and we want to do everything we can to help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out to us on social media (Facebook or Instagram), please reference your case number #977403 so we can assist you as quickly as possible.
We appreciate your patience and truly look forward to helping you get this resolved.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out to us on social media (Facebook or Instagram), please reference your case number #977403 so we can assist you as quickly as possible.
We appreciate your patience and truly look forward to helping you get this resolved.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Burner
on June 15, 2026
Posted by: Natural
[This review was collected as part of a promotion.] The Induction Stovetop seems to be picky as to selecting some of the burners. Sometimes the burner I select works and sometimes it doesn't.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Beautiful to Look at
on June 14, 2026
Posted by: LendingLady
[This review was collected as part of a promotion.] It is a beautiful unit, no doubt. Unfortunately it was probably designed for the younger generation who like to control their appliances with their phones. I do not. I find it very frustrating to use. A friend of mine who is a chef, was over for a small dinner party and heard me grousing at the cooktop. He came into the kitchen to see if he could help. After a few tries to make the pasta pot reduce from 'Boil' to 'Simmer' without turning off the unit, which instantly loses your boil, he just shook his head. Cooking isn't fun for me on this cooktop. I'm sad.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good design but a few quirks
on June 13, 2026
Posted by: Cowboygc
[This review was collected as part of a promotion.] First, the good.
Nice visually and good layout of burners.
Very easy to keep clean.
Like bridge feature.
Heats quickly.
Nice visually and good layout of burners.
Very easy to keep clean.
Like bridge feature.
Heats quickly.
Now the quirks.
Controls over sensitive when stove is off - beeps too often.
Has a wifi feature which we can't connect to and don't understand.
Difficulty adapting to adjusting temperature level
Controls over sensitive when stove is off - beeps too often.
Has a wifi feature which we can't connect to and don't understand.
Difficulty adapting to adjusting temperature level
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Streamline, clean and precise heat control
on June 13, 2026
Posted by: TnT Home
[This review was collected as part of a promotion.] We have all KitchenAid appliances and couldn’t be happier. Our previous cooktop was gas, which we’ve always had and never considered changing to induction. After getting this one, I only wish we had done it sooner! Once we got the correct cookware, we couldn’t believe how well it performed; water boils in the less than 30 seconds and heat control is much more responsive and cleaner too. Clean up is much easier as well. We highly recommend this induction cooktop if you are considering changing from a gas cooktop, you won’t regret it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice looking cooktop
on June 12, 2026
Posted by: Cookinmom49
[This review was collected as part of a promotion.] Cooktop look is very clean! The power and controls are glitchy, don't always recognize fingers. This is my 3rd kitchenaid cooktop and the only one with this issue
Otherwise works great!
Otherwise works great!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com