Customer reviews from cuisinart.com
Cuisinart - 3-in-1 Chainmail Grill Cleaner - Black
Average customer rating
4.3
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
14
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
3
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Cuisinart - 3-in-1 Chainmail Grill Cleaner - Black
Customer Rating
5
Best Grill Brush
on June 24, 2025
Posted by: Sopgibella
Gender:Male
This is not even close to the smarter scrubber, apples and oranges. Love the small chainmail and the fact that you can take it off and use it on my griddle is a game changer.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
If you only buy one grill brush it should be this!
on June 26, 2025
Posted by: denfran
Gender:Male
My absolute favorite grill brush! Cleans the grill easily and quickly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
This is NOT a rip-off of the Smarter Scrubber
on June 21, 2025
Posted by: bdb82
Gender:Male
This is a good grill scrubber, I bought it a few weeks ago and have used it twice to clean my cast iron grill grates. It did a good job, is easy to clean, and I don't have to worry about loose bristles getting in my food. The only slight annoyance is that you have to remove the handle to use the scraper.
Contrary to what all of the review brigaders are saying, this is not a rip off of the Smarter Scrubber. This exact product has been available much longer than theirs, and the concept of a chainmail scrubber for cast iron pans and grills has existed since at least the 1940s. The patents that Destin and his partners own are or specific design features on their version of the scrubber, not for the concept of a chainmail scrubber.
If you care deeply about having an American made product, by all means, wait for the Smarter Scrubber to come back in stock. On the other hand, if you just want a good quality bristle-free grill scrubber, this is an excellent option.
Contrary to what all of the review brigaders are saying, this is not a rip off of the Smarter Scrubber. This exact product has been available much longer than theirs, and the concept of a chainmail scrubber for cast iron pans and grills has existed since at least the 1940s. The patents that Destin and his partners own are or specific design features on their version of the scrubber, not for the concept of a chainmail scrubber.
If you care deeply about having an American made product, by all means, wait for the Smarter Scrubber to come back in stock. On the other hand, if you just want a good quality bristle-free grill scrubber, this is an excellent option.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
My Apologies, Great Advice
on June 28, 2025
Posted by: Grilltroll
Gender:Male
I can't believe Destin would rip off Cuisinart like this. Cuisinart should sue. You would think that people who watch smarter every day would have better critical thinking skills and realize this product predates the smarter scrubber.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Clear theft of intellectual property
on June 17, 2025
Posted by: Chris95
Just watched Smarter Every Day's video on the designing and production of this product. Interested in the product and the facts presented in the video, I googled "grill scrubber" and found everything he said about companies knocking off products is true just to make a buck at the expense of their customers and with zero regard for people's hard work and intellectual property.
Because of this clear example of exploitation and theft, I will not be purchasing this product nor any product from Cuisinart moving forward unless Cuisinart reevaluates their business practices.
Be better, Cuisinart.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your unit. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-866-994-6390 or via email to outdoors@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your unit. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-866-994-6390 or via email to outdoors@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Buy the real thing
on June 16, 2025
Posted by: tormach
Don't buy this blatant ripoff of a patented device designed and made in the U.S.A. Go buy yourself a Smarter Scrubber. It'll last longer.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your unit. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-866-994-6390 or via email to outdoors@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your unit. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-866-994-6390 or via email to outdoors@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
cheap knock off
on June 18, 2025
Posted by: Destin
Theft, this is just a cheap knock off product from a greedy company
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Awesome!
on January 7, 2025
Posted by: 48584djf10
from USA
[This review was collected as part of a promotion.] This brush made cleaning my grill so easy!! Super great quality and it’s heavy enough to scrub really well without damaging anything!!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
