Customer reviews from https://www.asus.com
ASUS - ROG Strix SCAR 16 16" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5090 - 2TB SSD - Off Black
Average customer rating
3.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - ROG Strix SCAR 16 16" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5090 - 2TB SSD - Off Black
Posted by: Ihor F21
Frequency of use:Daily
Verified Purchase:Yes
I'm game developer and this laptop is crashed every time with DX12
I run 3d Mark and my screen flickering green color/
after setup everything i get blue screen
I run 3d Mark and my screen flickering green color/
after setup everything i get blue screen
Response from https://www.asus.comBy CLM, June 30, 2025
Dear Ihor F21,
Thank you for your comment.
We do understand your disappointment if you are experiencing system crash with DX12 error. To resolve this, update Windows, chipset and video drivers, BIOS if this laptop is running with older version. Updates for this laptop are posted at: https://rog.asus.com/us/laptops/rog-strix/rog-strix-scar-16-2025/helpdesk_download/ . If the above-mentioned steps were performed to no avail, try to perform a Cloud Recovery. Foe helpful tips on how to run a Cloud Recovery, please visit our Product Support page at:
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment if you are experiencing system crash with DX12 error. To resolve this, update Windows, chipset and video drivers, BIOS if this laptop is running with older version. Updates for this laptop are posted at: https://rog.asus.com/us/laptops/rog-strix/rog-strix-scar-16-2025/helpdesk_download/ . If the above-mentioned steps were performed to no avail, try to perform a Cloud Recovery. Foe helpful tips on how to run a Cloud Recovery, please visit our Product Support page at:
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Best Upgrade Choice For Any New Laptop On Today
on June 23, 2025
Posted by: James Pope
Frequency of use:Daily
Verified Purchase:Yes
This is the second ASUS ROG laptop I’ve owned and my first js still going strong after 9 years of service. I downsized to the 16 inch screen for easier travel and very pleased with speed, performance and easy setup for 2 users. The only reason for the upgrade was the older ROG laptop i7 processor does not support the newer Windows. Beyond that both of these ROG laptops are the best investments I’ve every made regarding Windows PC.
Written by a customer while visiting https://www.asus.com
Posted by: AVLW
Verified Purchase:Yes
It was time for a new laptop, so happy I choose the ASUS G635LX. I love my laptop so much I want to marry it! This laptop is so unbelievably stable, cool, and fast that I use it as my gaming AND workstation computer, it can handle anything you throw at it with ease!
Written by a customer while visiting https://www.asus.com