Customer reviews from brother-usa.com
Brother - P-touch PT-N10 Personal Handheld Label Maker with Btag Tape, Great for Personalization and Storage/Organization - White
Average customer rating
3.9
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
7
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
1
Customer Reviews for Brother - P-touch PT-N10 Personal Handheld Label Maker with Btag Tape, Great for Personalization and Storage/Organization - White
Customer Rating
2
PT- N10
on January 14, 2026
Posted by: Dora
from West Virginia
Sockingly disappointed. No Manuel, or instructional pictures, or anywhere to direct you to a link or video. Battery opperated...figure won't last long for lengthy projects. Although compact not egonomic friendly for small hands. However I did give it one star for being compact with LCD function, and another star for easiness to cut and read lcd window without glear because of the angle installed ( Fantastic - Love it). Love your Brand but this one needs to go back to QA and ADD where to find instructions or video ( at the least minimum - its a one liner...how did they miss that?)
Response from brother-usa.comBy Brother Customer Service, January 15, 2026
Thanks for taking the time to review your experience with the Brother PTN10. We appreciate your feedback. I’m sorry to hear that you are having difficulty accessing the manuals for the Brother PTN10. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please following link to find out more information about the online manual and the instructions to set up the Brother PTN10:
Web Link: https://support.brother.com/g/s/es/htmldoc/ptouch/n10/usen/index.html?c=us&lang=en&prod=n10eus
Web Link: https://support.brother.com/g/b/faqtop.aspx?c=us&lang=en&prod=n10eus
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/PTN10
Web Link: https://support.brother.com/g/s/es/htmldoc/ptouch/n10/usen/index.html?c=us&lang=en&prod=n10eus
Web Link: https://support.brother.com/g/b/faqtop.aspx?c=us&lang=en&prod=n10eus
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/PTN10
Written by a customer while visiting brother-usa.com
Customer Rating
4
No instructions
on March 13, 2025
Posted by: Eliz
from Boston
The machine works well but there are no instructions on how to use it. Since it is new there aren't any videos so I had to watch videos of older versions and figure it out on my own.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good machine
on May 19, 2025
Posted by: Ray B
It works well. The tape had a problem; the backing would not come off easily. All other functions were spot on.
Written by a customer while visiting brother-usa.com
Customer Rating
2
No manual no 5-star rating
on March 27, 2025
Posted by: MIGBTAG
from New York, NU
Where is the complete "how to manual" because I cannot figure out how to change the fonts, the size - there's no enter key. And until such information is provided you're lucky to even get two stars.
Response from brother-usa.comBy Brother Customer Service, July 15, 2025
Thanks for taking the time to review your experience with the Brother PTN10. We appreciate your feedback. Manuals can be found on our website using the following link:
https://support.brother.com/g/b/manualtop.aspx?c=us&lang=en&prod=n10eus
Steps to change the font can be found on the page below:
https://support.brother.com/g/s/es/htmldoc/ptouch/n10/usen/html/GUID-88235B5B-6130-4B83-BF64-ED058750DB98_1.html?c=us&lang=en&prod=n10eus&faqid=faqp00001279_700
If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
https://support.brother.com/g/b/manualtop.aspx?c=us&lang=en&prod=n10eus
Steps to change the font can be found on the page below:
https://support.brother.com/g/s/es/htmldoc/ptouch/n10/usen/html/GUID-88235B5B-6130-4B83-BF64-ED058750DB98_1.html?c=us&lang=en&prod=n10eus&faqid=faqp00001279_700
If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love
on September 26, 2024
Posted by: aryams2
[This review was collected as part of a promotion.] This is perfect for little reminders or cute notes. It takes a few seconds for it to print out and it adheres very well to any surface. I love the vibrant tapestry it comes with.
Written by a customer while visiting influenster.com
Customer Rating
5
Love my P-touch Label Maker
on September 28, 2024
Posted by: sharonl75
[This review was collected as part of a promotion.] This is not a toy. This very much is a Label Maker. It takes (6) AAA batteries. Easy to travel with. Light weight. I love the ease of functions. It took me 2 tries before I realized what the buttons were. You can choice size font and style. As well as hashtags and other miscellaneous things I find very useful. Let the label making magic begin😊 Thanks Influenster.
Written by a customer while visiting influenster.com
Customer Rating
5
Ready to use and handy
on September 28, 2024
Posted by: lillieb7
[This review was collected as part of a promotion.] This is a really great label maker. I didn't realize how large it really is, so it was surprising when I opened the box. I love how easy it is to load the label/ink cartridges. This will make a very handy machine for any room from the kitchen to the shop.
Written by a customer while visiting influenster.com
Customer Rating
3
Alright
on September 29, 2024
Posted by: sherees9
[This review was collected as part of a promotion.] I received this product for free from Influenster and Brother in exchange for my honest opinion. Well there’s a few things good about this product and cons. The good thing about this product is how they give you different options to label whatever you need to label. However, my hands kinda big to type any label I need. Now running the product with batteries is not good, because battery don’t last long. I would recommend this product for whoever likes something to run by batteries. But the good thing it helps keep you organized.
Response from influenster.comBy Brother Customer Service, October 2, 2024
Thanks for taking the time to review your experience with the Brother PTN10. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/PTN10
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/PTN10
Written by a customer while visiting influenster.com