Not happy because every time I want to start it I can't I have to remove the gas line and hit the regulater And re connect and hope that it works. was only able to coook on it once.
Response from weber.comBy Consumer Care, Weber, June 24, 2025
We appreciate your feedback and apologize for the frustration. We would not expect you to need to disconnect your hose and regulator every time you grill, and we want to assist.
It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure. Follow these instructions to reset the bypass safety mode. This is not only the reset, but also how you want to light your grill each and every time.
Open the lid Make sure all knobs are in the off position (including side burner if applicable) Turn your LP tank on all the way Wait 60 seconds *very important* Light the first burner Turn on all remaining main burners, one by one Close the lid Let your grill preheat to 450°F
Please look for our email outreach soon. Thank you!
I wasn’t going to spend this much on a new grill but decided to splurge on a Weber since they seem to built much better than other less expensive brands. Now I see why. They are sturdy and so easy to light and use. I think the lighting aspect is my favorite feature.
This grill lives up to the Weber name. It is well built. Assembly was incredibly easy. I live by myself so this size is ideal. So far, it has preformed perfectly. VERY HAPPY WITH MY PURCHASE!!!
It doesn’t light consistently, and despite a full tank, stopped working mid bbq. I had to finish in the kitchen
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 7, 2025
Thank you for your feedback and for choosing a Weber grill! We apologize for the frustration with your initial grilling session. We are here to help!
If you are experiencing inconsistent lighting and flame-outs, it sounds like your gas setup needs a little troubleshooting.
It sounds like your grill may be in a safety mode known as “bypass." What’s happening is that the regulator thinks there’s a gas leak, so it reduces the pressure.
Perform a soapy water leak test to check for leaks. If there is no leak, follow these instructions to reset the bypass safety mode. This is not only the reset, but how you want to light your grill each and every time.
Open the lid Make sure all knobs are in the off position Turn your LP tank on all the way Wait 60 seconds - This is the MOST important part. Turn light the first burner and leave it on high Turn on the remaining burners one at a time and set each to high Close the lid Let your grill preheat to 450°F-500°F
Our Specialist team is here to help. Please look for our email outreach soon. Thank you!
Bought a brand new Spirit E-210, it lasted about 3 weeks, and the left side burner stopped turning on. I called Weber and they told me it was the manifold, and it needed to be replaced. They sent me a new manifold, and then the entire grill stopped working. I'm awaiting a replacement grill, we'll see how long the new one lasts. So far, not impressed.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 7, 2025
Thank you for sharing your feedback with us. We understand your disappointment, and we apologize for the bad experience you had. We hold our brand to a high standard of quality, and your satisfaction is important to us.
A member of our Care team will follow up with you via email to ensure your new grill is performing as expected. Thank you!