After our last Weber died (12yrs+), we used my in-laws old grill until we bought a new one. The other brand never grilled consistently. It ran hot and flamed up a lot making it unsafe.
Finally I had enough bad grilling and we bought the new Weber. We have only had it for a few weeks but I am so happy to have a Weber grill that I know I can count on to cook to perfection.
We need a grill we can rely on as we grill all year long… rain, snow or shine. Weber is that grill!
We were nursing our 12 year old e210 and decided to go ahead and get a new one. Webber has upgraded the. Burners and hard to believe but the new one is working even better. We're sold on Webbers .
The grill showed up with a bent side panel. Your QA has to do a better job. We had to wait a week before a panel could be delivered. The grill cooks fine. The side trays do not fold down like my previous Spirit. That will require me to have to procure a new cover. Annoying! Altogether the grill is a cheap version of my previous Spirit. Plastic and no way to know how much gas remains in the tank. It does appear the gas conduits may be easier to swap out if corrosion sets in. Functionally it looks like it will be fine.
Response from weber.comBy Consumer Care, Weber, August 25, 2025
We appreciate your feedback. Your satisfaction is important to us, and we apologize for the disappointing experience with your new grill. We will ensure your feedback reaches the right teams.
Your grill has an outstanding limited warranty, and the Weber support team is always here to support you. Please don't hesitate to reach out if there is anything else we can do to improve your experience. Thank you!
First Weber grill I've bought - wish I would've been smarter and bought one years ago but I was too cheap. So worth the extra money compared to the junk grills I've bought in the past! It's built with parts that actually work, cooks even and faster, and I can actually move it around without it tearing apart!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Poor ignition
on August 28, 2025
Posted by: A. Degen
I have only used the grill four or five times and I am experiencing difficulties with grill ignition. Grill will not properly ignite on a regular basis. I am not pleased with this product.
Response from weber.comBy Weber grills, August 29, 2025
Your feedback means a lot to us. We are so sorry you are experiencing an issue with the igniters. Our Care team is here to help. Please look for our email outreach soon. Thank you!
Solid as you would expect but. Super tough to get to the pan below the burners to clean, unlike my previous 3 flame Weber which slid out.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 31, 2025
Thank your for your feedback regarding the bottom tray. We are happy to help. The tray should pull out from the back of the grill. Our Care team will be reaching out to follow up. Thank you!