Handle gets so hot from sunlight alone that it will burn your hand before you even start the grill. The ignition system is very unreliable. Usually have to start with a lighter. The grease collect system is flimsy and prone to leaking. The q is better.
Response from weber.comBy Weber grills, July 30, 2025
Thank you for your feedback. So sorry to hear about your experience. We want to know more and offer our assistance to make this right. Please look for an outreach email from us soon. Thank you!
The outside handle gets extremely hot and need pot holder to open. This is the first Weber grill that I ever had that does this. I find it very dangerous. This is a flaw that should be corrected. Otherwise , it cooks the food great. Just need to remember not to lift that handle
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 5, 2025
We appreciate your feedback. So sorry to hear about your handle getting hot. Any part of the grill can become hot while it is in use. We always recommend wearing a protective mitt when using the grill. Our Care team will be reaching out to follow up with you soon. Thank you!